Thank you for your bug report. Once it refuses to work, can you try to connect to the headphones using bluetoothctl, what error does it give? (assuming that you normally try from the Desktop UI?) Could you also add your journal log after a failed connect try and indicate the time where you tried?
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1853762 Title: Headphones stop working until pairing again Status in bluez package in Ubuntu: New Bug description: I'm using Marshall MID ANC headphones with Ubuntu 19.10. Every now and then, I won't be able to use them without re-pairing first (like today - see logs). After re-pairing, everything works again for a while : I can switch off and on the headphones, reboot... Until it breaks again. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: bluetooth (not installed) ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Nov 24 19:13:40 2019 InstallationDate: Installed on 2018-07-28 (483 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC WebCam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX410UAK ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: Upgraded to eoan on 2019-10-18 (37 days ago) dmi.bios.date: 11/08/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX410UAK.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX410UAK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX410UAK.308:bd11/08/2017:svnASUSTeKCOMPUTERINC.:pnUX410UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX410UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX410UAK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0: Type: Primary Bus: USB BD Address: 14:AB:C5:7E:41:26 ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING RX bytes:319948 acl:71 sco:0 events:45583 errors:0 TX bytes:37324973 acl:43061 sco:0 commands:2478 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1853762/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp