Could you please attach the file /etc/apport/crashdb.conf to your bug report? Thanks in advance.
** Changed in: apport (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1845950 Title: Bug reporting doesn't work upon a crash Status in apport package in Ubuntu: Incomplete Bug description: On eoan, after an initial startup / login, if an application crashes and I click "report", I get a prompt saying the crash is reported and to check the web page open in the browser to see if I have any additional information.. except it never opens a page. The dialog just disappears, the crash log stays in /var/crash and nothing happens. The only way to actually file it is to run ubuntu-bug <app> which does work as expected. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: apport 2.20.11-0ubuntu7 ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0 Uname: Linux 5.3.0-13-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportLog: ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: called for pid 3409, signal 6, core limit 0, dump mode 1 ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: executable: /usr/lib/tracker/tracker-miner-fs (command line "/usr/lib/tracker/tracker-miner-fs") ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: debug: session gdbus call: (true,) ERROR: apport (pid 3941) Mon Sep 30 07:28:15 2019: wrote report /var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CrashReports: 640:1000:117:2696160:2019-09-26 13:17:54.338476419 -0500:2019-09-26 13:17:55.338476419 -0500:/var/crash/_opt_google_chrome_chrome.1000.crash 640:1000:117:2499555:2019-09-30 07:28:32.538634538 -0500:2019-09-30 07:28:33.538634538 -0500:/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash CurrentDesktop: ubuntu:GNOME Date: Mon Sep 30 07:34:38 2019 InstallationDate: Installed on 2018-07-24 (432 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180724) PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: Upgraded to eoan on 2019-07-19 (72 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1845950/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp