Public bug reported:
On TravelMate X514-51 the microphone is detected but only staticky
noises are recorded.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: buo.ren.lin 7028 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Jun 24 21:24:17 2019
InstallationDate: Installed on 2019-05-08 (47 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=zh_TW:zh
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=zh_TW.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: 內部音效 - HDA Intel PCH
Symptom_Type: High background noise, or volume is too low
Title: [HDA-Intel - HDA Intel PCH, recording] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.04
dmi.board.name: Crux_WL
dmi.board.vendor: WL
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.04
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.04:bd01/24/2019:svnAcer:pnTravelMateX514-51:pvrV1.04:rvnWL:rnCrux_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04:
dmi.product.family: TravelMate X5
dmi.product.name: TravelMate X514-51
dmi.product.sku: 0000000000000000
dmi.product.version: V1.04
dmi.sys.vendor: Acer
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1834036
Title:
[HDA-Intel - HDA Intel PCH, recording] Only static noises are recorded
on TravelMate X514-51
Status in alsa-driver package in Ubuntu:
New
Bug description:
On TravelMate X514-51 the microphone is detected but only staticky
noises are recorded.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: buo.ren.lin 7028 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Jun 24 21:24:17 2019
InstallationDate: Installed on 2019-05-08 (47 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=zh_TW:zh
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=zh_TW.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: 內部音效 - HDA Intel PCH
Symptom_Type: High background noise, or volume is too low
Title: [HDA-Intel - HDA Intel PCH, recording] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.04
dmi.board.name: Crux_WL
dmi.board.vendor: WL
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.04
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.04:bd01/24/2019:svnAcer:pnTravelMateX514-51:pvrV1.04:rvnWL:rnCrux_WL:rvrV1.04:cvnAcer:ct10:cvrV1.04:
dmi.product.family: TravelMate X5
dmi.product.name: TravelMate X514-51
dmi.product.sku: 0000000000000000
dmi.product.version: V1.04
dmi.sys.vendor: Acer
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