Public bug reported: The OS has recognized and installed the driver for the printer but has failed to print any and all documents when the print button is pressed.
ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: cups 2.2.10-4ubuntu2 ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8 Uname: Linux 5.0.0-17-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jun 22 23:02:31 2019 InstallationDate: Installed on 2019-06-20 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000A2C54KO9 MachineType: Sony Corporation VPCEG25EN Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/LBP2900.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-17-generic root=UUID=f8d3de2c-0473-40a3-8b12-d95100633f39 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/06/2012 dmi.bios.vendor: INSYDE dmi.bios.version: R0240Z8 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDE:bvrR0240Z8:bd01/06/2012:svnSonyCorporation:pnVPCEG25EN:pvrC901CBN4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.family: VAIO dmi.product.name: VPCEG25EN dmi.product.sku: N/A dmi.product.version: C901CBN4 dmi.sys.vendor: Sony Corporation ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1833821 Title: Printer not printing Status in cups package in Ubuntu: New Bug description: The OS has recognized and installed the driver for the printer but has failed to print any and all documents when the print button is pressed. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: cups 2.2.10-4ubuntu2 ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8 Uname: Linux 5.0.0-17-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jun 22 23:02:31 2019 InstallationDate: Installed on 2019-06-20 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000A2C54KO9 MachineType: Sony Corporation VPCEG25EN Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/LBP2900.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-17-generic root=UUID=f8d3de2c-0473-40a3-8b12-d95100633f39 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/06/2012 dmi.bios.vendor: INSYDE dmi.bios.version: R0240Z8 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDE:bvrR0240Z8:bd01/06/2012:svnSonyCorporation:pnVPCEG25EN:pvrC901CBN4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.family: VAIO dmi.product.name: VPCEG25EN dmi.product.sku: N/A dmi.product.version: C901CBN4 dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1833821/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp