Please: 1. Attach a screenshot or photo of the problem.
2. Tell us which video player apps are affected. 3. Try this: sudo apt install mpv and then use 'mpv VIDEOFILE.mp4'. Does it have the same problem? 4. Run: vainfo > vainfo.txt and send us the resulting file 'vainfo.txt'. ** Package changed: xorg (Ubuntu) => totem (Ubuntu) ** Changed in: totem (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1826944 Title: green bars in ubuntu videos Status in totem package in Ubuntu: Incomplete Bug description: When I try to play a .mp4 video in Ubuntu Video, I get a screen with green bars all over. The problem does not occur when I switch to my nvidia graphics card. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Apr 29 19:02:44 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu DkmsStatus: nvidia, 418.56, 5.0.0-13-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation HD Graphics 630 [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. HD Graphics 630 [1043:1590] Subsystem: ASUSTeK Computer Inc. GP107M [GeForce GTX 1050 Ti Mobile] [1043:1590] InstallationDate: Installed on 2019-04-28 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: ASUSTeK COMPUTER INC. GL753VE ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=0e415d44-e0a5-4ad3-8d86-ebc66f155d5e ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/16/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL753VE.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL753VE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL753VE.307:bd04/16/2018:svnASUSTeKCOMPUTERINC.:pnGL753VE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL753VE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL753VE dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1826944/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp