I think we should work on releasing the gnome-bluetooth fix for bug 1773897 before assessing whether or not this is a different issue.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1821929 Title: Bluetooth mouse is not able to connect Status in bluez package in Ubuntu: New Bug description: I recently bought not expensive wireless mouse with bluetooth support: https://www.aliexpress.com/item/Wireless-Mouse-Bluetooth-Mouse-Silent-Computer-Mouse-PC-Mause-Wireless-Rechargeable-Ergonomic-Optical-USB-Mice-2/32879862474.html?spm=a2g0s.12269583.0.0.36ab310dUGrVZS I works in MacOS X and Windows but doesn't work in Linux. I suppose I can debug that mouse under Windows to collect more information if I have proper instructions. I collected some information about that mouse: # uname -a Linux asus-N752VX 4.15.0-46-generic #49-Ubuntu SMP Wed Feb 6 09:33:07 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux # lsb_release -a Distributor ID: Ubuntu Description: Ubuntu 18.04.2 LTS Release: 18.04 Codename: bionic # lsusb Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 006: ID 0bda:8763 Realtek Semiconductor Corp. (BT usb) Bus 001 Device 002: ID 0bda:57f6 Realtek Semiconductor Corp. (Web cam) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub # usb-devices T: Bus=01 Lev=01 Prnt=01 Port=08 Cnt=04 Dev#= 6 Spd=12 MxCh= 0 D: Ver= 2.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=0bda ProdID=8763 Rev=02.00 S: Manufacturer=Realtek S: Product=Bluetooth Radio S: SerialNumber=00e04c000001 C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb # bluetoothctl --version bluetoothctl: 5.48 # hciconfig -a hci0: Type: Primary Bus: USB BD Address: 94:E9:79:1A:89:1D ACL MTU: 820:8 SCO MTU: 255:16 UP RUNNING PSCAN RX bytes:1604 acl:0 sco:0 events:170 errors:0 TX bytes:28036 acl:0 sco:0 commands:166 errors:0 Features: 0xff 0xff 0xff 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF PARK Link mode: SLAVE ACCEPT Name: 'asus-N752VX' Class: 0x1c010c Service Classes: Rendering, Capturing, Object Transfer Device Class: Computer, Laptop HCI Version: 4.0 (0x6) Revision: 0xe3e LMP Version: 4.0 (0x6) Subversion: 0x4380 Manufacturer: Realtek Semiconductor Corporation (93) # bluetoothctl [NEW] Controller 94:E9:79:1A:89:1D asus-N752VX [default] [NEW] Device 5A:4B:3C:0E:07:B2 Bluetooth Mouse 4.0 # show Controller 94:E9:79:1A:89:1D (public) Name: asus-N752VX Alias: asus-N752VX Class: 0x001c010c Powered: yes Discoverable: no Pairable: yes UUID: Headset AG (00001112-0000-1000-8000-00805f9b34fb) UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb) UUID: OBEX File Transfer (00001106-0000-1000-8000-00805f9b34fb) UUID: Generic Access Profile (00001800-0000-1000-8000-00805f9b34fb) UUID: OBEX Object Push (00001105-0000-1000-8000-00805f9b34fb) UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb) UUID: IrMC Sync (00001104-0000-1000-8000-00805f9b34fb) UUID: Audio Source (0000110a-0000-1000-8000-00805f9b34fb) UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb) UUID: Vendor specific (00005005-0000-1000-8000-0002ee000001) UUID: Message Notification Se.. (00001133-0000-1000-8000-00805f9b34fb) UUID: Phonebook Access Server (0000112f-0000-1000-8000-00805f9b34fb) UUID: Message Access Server (00001132-0000-1000-8000-00805f9b34fb) UUID: Headset (00001108-0000-1000-8000-00805f9b34fb) Modalias: usb:v1D6Bp0246d0530 Discovering: no # devices Device 5A:4B:3C:0E:07:B2 Bluetooth Mouse 4.0 # info 5A:4B:3C:0E:07:B2 Device 5A:4B:3C:0E:07:B2 (public) Name: Bluetooth Mouse 4.0 Alias: Bluetooth Mouse 4.0 Class: 0x00002580 Icon: input-mouse Paired: yes Trusted: yes Blocked: no Connected: no LegacyPairing: no UUID: Human Interface Device... (00001124-0000-1000-8000-00805f9b34fb) UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb) Modalias: usb:v0A5Cp0001d0129 # paired-devices Device 5A:4B:3C:0E:07:B2 Bluetooth Mouse 4.0 # trust 5A:4B:3C:0E:07:B2 Changing 5A:4B:3C:0E:07:B2 trust succeeded # connect 5A:4B:3C:0E:07:B2 Attempting to connect to 5A:4B:3C:0E:07:B2 Failed to connect: org.bluez.Error.Failed # rfkill list 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no /var/log/syslog: 16:34:35 asus-N752VX bluetoothd[1313]: src/device.c:connect_profiles() /org/bluez/hci0/dev_5A_4B_3C_0E_07_B2 (all), client :1.197 16:34:35 asus-N752VX bluetoothd[1313]: profiles/input/device.c:input_device_connect() 16:34:35 asus-N752VX bluetoothd[1313]: Can't get HIDP connection info 16:34:35 asus-N752VX bluetoothd[1313]: src/service.c:change_state() 0x55e9a562e690: device 5A:4B:3C:0E:07:B2 profile input-hid state changed: disconnected -> connecting (0) 16:34:40 asus-N752VX bluetoothd[1313]: src/adapter.c:connect_failed_callback() hci0 5A:4B:3C:0E:07:B2 status 4 16:34:40 asus-N752VX bluetoothd[1313]: plugins/policy.c:conn_fail_cb() status 4 16:34:40 asus-N752VX bluetoothd[1313]: src/adapter.c:bonding_attempt_complete() hci0 bdaddr 5A:4B:3C:0E:07:B2 type 0 status 0x4 16:34:40 asus-N752VX bluetoothd[1313]: src/device.c:device_bonding_complete() bonding (nil) status 0x04 16:34:40 asus-N752VX bluetoothd[1313]: src/device.c:device_bonding_failed() status 4 16:34:40 asus-N752VX bluetoothd[1313]: src/adapter.c:resume_discovery() 16:34:40 asus-N752VX bluetoothd[1313]: connect error: Host is down (112) 16:34:40 asus-N752VX bluetoothd[1313]: src/service.c:change_state() 0x55e9a562e690: device 5A:4B:3C:0E:07:B2 profile input-hid state changed: connecting -> disconnected (-5) 16:34:40 asus-N752VX bluetoothd[1313]: src/device.c:device_profile_connected() input-hid Input/output error (5) 16:34:40 asus-N752VX bluetoothd[1313]: src/device.c:device_profile_connected() returning response to :1.197 # sudo btmon --write hcitrace.snoop Bluetooth monitor ver 5.48 = Note: Linux version 4.15.0-46-generic (x86_64) 0.203123 = Note: Bluetooth subsystem version 2.22 0.203126 = New Index: 94:E9:79:1A:89:1D (Primary,USB,hci0) [hci0] 0.203128 = Open Index: 94:E9:79:1A:89:1D [hci0] 0.203128 = Index Info: 94:E9:79:1A:89:1D (Realtek Semiconductor Corporation) [hci0] 0.203129 @ MGMT Open: bluetoothd (privileged) version 1.14 {0x0002} 0.203130 @ MGMT Open: bluetoothd (privileged) version 1.14 {0x0001} 0.203131 @ MGMT Open: btmon (privileged) version 1.14 {0x0003} 0.203160 = bluetoothd: Can't get HIDP connection info 6.279656 < HCI Command: Create Connection (0x01|0x0005) plen 13 #1 [hci0] 6.279733 Address: 5A:4B:3C:0E:07:B2 (OUI 5A-4B-3C) Packet type: 0xcc18 DM1 may be used DH1 may be used DM3 may be used DH3 may be used DM5 may be used DH5 may be used Page scan repetition mode: R2 (0x02) Page scan mode: Mandatory (0x00) Clock offset: 0x0000 Role switch: Allow slave (0x01) > HCI Event: Command Status (0x0f) plen 4 #2 [hci0] 6.281736 Create Connection (0x01|0x0005) ncmd 2 Status: Success (0x00) > HCI Event: Connect Complete (0x03) plen 11 #3 [hci0] 11.401689 Status: Page Timeout (0x04) Handle: 1 Address: 5A:4B:3C:0E:07:B2 (OUI 5A-4B-3C) Link type: ACL (0x01) Encryption: Disabled (0x00) @ MGMT Event: Connect Failed (0x000d) plen 8 {0x0003} [hci0] 11.401737 BR/EDR Address: 5A:4B:3C:0E:07:B2 (OUI 5A-4B-3C) Status: Connect Failed (0x04) @ MGMT Event: Connect Failed (0x000d) plen 8 {0x0002} [hci0] 11.401737 BR/EDR Address: 5A:4B:3C:0E:07:B2 (OUI 5A-4B-3C) Status: Connect Failed (0x04) @ MGMT Event: Connect Failed (0x000d) plen 8 {0x0001} [hci0] 11.401737 BR/EDR Address: 5A:4B:3C:0E:07:B2 (OUI 5A-4B-3C) Status: Connect Failed (0x04) = bluetoothd: connect error: Host is down (112) 11.403174 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 [modified: lib/systemd/system/bluetooth.service] ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18 Uname: Linux 4.15.0-46-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: XFCE Date: Wed Mar 27 16:54:12 2019 InstallationDate: Installed on 2018-05-01 (330 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: ASUSTeK COMPUTER INC. N752VX ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-46-generic root=UUID=1365c792-1a17-47ad-8c37-f738d0645d3d ro debug ignore_loglevel nosplash pcie_aspm=off SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N752VX.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N752VX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN752VX.301:bd08/18/2016:svnASUSTeKCOMPUTERINC.:pnN752VX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN752VX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: N dmi.product.name: N752VX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0: Type: Primary Bus: USB BD Address: 94:E9:79:1A:89:1D ACL MTU: 820:8 SCO MTU: 255:16 UP RUNNING PSCAN RX bytes:2240 acl:0 sco:0 events:185 errors:0 TX bytes:28123 acl:0 sco:0 commands:177 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1821929/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp