For a 4-pole combo jack to work you need:
1. To be sure the laptop's socket supports 4 poles (is there a headset
icon next to it?); and
2. To be sure your headset uses the same standard as the laptop.
Unfortunately there are at least two different and incompatible
standards for 4-poles ("TRRS"):
https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/
I can't find any detailed specs or photos of that laptop. If you are
sure there's a headset icon next to the port then my next suggestion
would be to try a different type of headset (a PC headset instead of
Apple, or vice versa).
** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1821269
Title:
[Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch (4-pole
combo jack mic doesn't detect)
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
I use realtek alc255 analog audio jack. External jack is 4 pole combo(apple
type. not europe type.).
When I plug 4 pole mic into jack, It doesn't detect.
So I can't my voice through external mic.
My laptop has internal mic. It belongs to Intel sound(HDA Intel PCH. Audio
device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx
Series High Definition Audio Controller (rev 21)).
Internal mic works well.
Please check 4pole external mic detection.
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18
Uname: Linux 4.15.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jimnong 1441 F...m pulseaudio
/dev/snd/pcmC0D0p: jimnong 1441 F...m pulseaudio
/dev/snd/controlC0: jimnong 1441 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 22 11:30:39 2019
InstallationDate: Installed on 2017-07-27 (603 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: 내장 오디오 - HDA Intel PCH
Symptom_Jack: Mic, Internal
Symptom_Type: No auto-switch between inputs
Title: [Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch
UpgradeStatus: Upgraded to bionic on 2018-09-23 (179 days ago)
dmi.bios.date: 09/06/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Garp_BA
dmi.board.vendor: Acer
dmi.board.version: V1.24
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.24:bd09/06/2016:svnAcer:pnAspireES1-131:pvrV1.24:rvnAcer:rnGarp_BA:rvrV1.24:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: BSW
dmi.product.name: Aspire ES1-131
dmi.product.version: V1.24
dmi.sys.vendor: Acer
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