hello. try the other option, " report non-crash hardware and desktop application bug" tell "apport" which package at fault.
I hope it helps On Thu, Oct 16, 2014 at 9:14 PM, LukeKendall <[email protected]> wrote: > This one, the bug 'ubuntu-bug can't always report bugs against "no > particular package"', > https://bugs.launchpad.net/ubuntu/+source/apport/+bug/902714. > Unfortunately, no mention of an ID for the above transferred apparently > to apport appears in the above note by micahg in 2011, so I can't follow > up to see what actions occurred in the intervening years. > > Since the same problem happened to me yesterday with Ubuntu 14.04, I saw > that the error in the documentation remains or else in ubuntu-bug, as > once again I tried to follow the instructions at > https://help.ubuntu.com/community/ReportingBugs: > > "Filing a general bug against no particular package > > If you’re not sure which package is affected by the bug, type ubuntu-bug > in the “Run Command” screen and press Enter. This will guide you through > a series of questions to gather more information about the bug and help > you assign it to the appropriate package. " > > However, if you do try this, and then select the category Other in the > first panel, ubuntu-bug just pops up a warning that you must specify a > particular package, and exits. This contradicts the topic itself: > "Filing a general bug against no particular package". > > In my case I was trying to report a problem in the printing area when I > discovered this problem of reporting bugs of uncertain origin was > unchanged. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/902714 > > Title: > ubuntu-bug can't always report bugs against "no particular package" > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/apport/+bug/902714/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/902714 Title: ubuntu-bug can't always report bugs against "no particular package" Status in “apport” package in Ubuntu: New Bug description: If you choose the option in ubuntu-bug to report a bug against "no particular package", if you follow the instructions at https://help.ubuntu.com/community/ReportingBugs you will fail if the bug is not within a currently-running process. In my case, I wanted to report a bug in whatever it is that handles an Ubuntu upgrade. When started as recommended on the above web page, ubuntu-bug demands a PID, and without one, it won't work. I suggest adding some text to the ReportingBugs page to explain that if you can't provide a process ID, you can provide a package name. And that if you don't know the package name (e.g. if you were trying to report a bug against ubuntu-bug itself), you can do a search to find what package the command comes from, like so: apt-cache search ubuntu-bug (which tells you that ubuntu-bug is in the reportbug package, therefore you would have to run ubuntu-bug reportbug). lsb_release -rd: Description: Ubuntu 10.04.3 LTS Release: 10.04 apt-cache policy reportbug reportbug: Installed: 4.10.2ubuntu1 Candidate: 4.10.2ubuntu1 Version table: *** 4.10.2ubuntu1 0 500 http://archive.ubuntu.com/ubuntu/ lucid/universe Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: reportbug 4.10.2ubuntu1 ProcVersionSignature: Ubuntu 2.6.32-36.79-generic-pae 2.6.32.46+drm33.20 Uname: Linux 2.6.32-36-generic-pae i686 NonfreeKernelModules: nvidia Architecture: i386 Date: Sun Dec 11 17:18:22 2011 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) PackageArchitecture: all ProcEnviron: LANGUAGE=en_AU:en LC_COLLATE=C PATH=(custom, user) LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: reportbug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/902714/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
