Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1786092
Title:
DYMO LabelWriter 450 can't find printer driver
Status in cups package in Ubuntu:
Confirmed
Bug description:
Just connecting the printer through USB, Ubuntu tries to find a driver for
the printer but fails.
It starts the "Ubuntu software" GUI app but with the message "Unfortunately,
the DYMO LabelWriter 450 you were searching for could not be found. Please see
this website for more information."
The link for "this website" points to
https://help.ubuntu.com/community/Repositories/
However, removing the printer, installing the "printer-driver-dymo" package,
and re-adding the printer makes it properly find and install the printer
perfectly.
Anyway Ubuntu could recognize that this package is the one needed for
the printer?
Bus 001 Device 011: ID 0922:0020 Dymo-CoStar Corp. LabelWriter 450
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0922 Dymo-CoStar Corp.
idProduct 0x0020 LabelWriter 450
bcdDevice 1.12
iManufacturer 1 DYMO
iProduct 2 DYMO LabelWriter 450
iSerial 3 11030800143769
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 0
Device Status: 0x0001
Self Powered
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