Hi Nim (nimpetro), You've added a comment to an existing bug, which dopes not appear to be related to the problem you are having. This bug is about network issues with CUPS connecting to printers and not related to the page print formatting being incorrect.
Please either open a new bug for your issue or seek support through our forums or another public resource. You can find a list of such community support resources here (load the page then click "Find community support") https://www.ubuntu.com/support/community-support I would suggest they might be a better place to start than a new bug. Off hand, if I had to guess I would suggest checking your page size is set correctly when printing, it's possible it does not match your actual paper. Not sure about the 90 degree rotation please. But please don't reply to that guess in this bug and take information about that to a new thread on the forums/discourse. Regards, Trent -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to avahi in Ubuntu. https://bugs.launchpad.net/bugs/1099184 Title: Avahi reports IPv6/IPv4 and "dnssd" CUPS backend only tries IPv6, no IPv4 fallback Status in avahi package in Ubuntu: Confirmed Bug description: lsb_release -rd Description: Ubuntu 12.04.1 LTS Release: 12.04 --------------------------------- avahi-daemon 0.6.30-5ubuntu2 cups 1.5.3-0ubuntu6 -------------------------------- Avahi for default publishes services also in IPv6 as in /etc/avahi/avahi-daemon.conf there is use-ipv6=yes At the same time services are listening on IPv4 addresses only. Cups is able to discover published printers via dnssd protocol but its ipp backend prints only on the IPv6 resolved address which does not answer and it does not try the IPv4 address. ------------------------------------ Excerpt from "avahi-browse -a -t -r" to show the IPv6 and IPv4 addresses + wlan0 IPv6 Hewlett-Packard HP LaserJet 1100 @ hjemme Internet Printer local + wlan0 IPv4 Hewlett-Packard HP LaserJet 1100 @ hjemme Internet Printer local + wlan0 IPv6 MobilIgor5a [00:26:82:9d:b9:6d] Workstation local + wlan0 IPv6 hjemme [00:40:f4:ff:55:32] Workstation local [....] = wlan0 IPv6 Hewlett-Packard HP LaserJet 1100 @ hjemme Internet Printer local hostname = [hjemme.local] address = [fe80::240:f4ff:feff:5532] port = [631] txt = ["printer-type=0x900E" "printer-state=3" "Scan=F" "Sort=F" "Bind=F" "Punch=F" "Collate=F" "Copies=F" "Staple=F" "Duplex=F" "Color=T" "Fax=F" "Binary=F" "Transparent=F" "TLS=1.2" "UUID=1577ef95-eecb-3eae-6d02-aa29003eb546" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/urf" "product=(HP LaserJet 1100xi Printer)" "priority=0" "note=hjemme" "adminurl=http://hjemme.local:631/printers/Hewlett-Packard-HP-LaserJet-1100"; "ty=HP LaserJet 1100, hpcups 3.12.2" "rp=printers/Hewlett-Packard-HP-LaserJet-1100" "qtotal=1" "txtvers=1"] = wlan0 IPv6 hjemme Remote Disk Management local hostname = [hjemme.local] address = [fe80::240:f4ff:feff:5532] port = [22] txt = [] = wlan0 IPv6 hjemme [00:40:f4:ff:55:32] Workstation local hostname = [hjemme.local] address = [fe80::240:f4ff:feff:5532] port = [9] txt = [] = wlan0 IPv4 Hewlett-Packard HP LaserJet 1100 @ hjemme Internet Printer local hostname = [hjemme.local] address = [192.168.1.2] port = [631] txt = ["printer-type=0x900E" "printer-state=3" "Scan=F" "Sort=F" "Bind=F" "Punch=F" "Collate=F" "Copies=F" "Staple=F" "Duplex=F" "Color=T" "Fax=F" "Binary=F" "Transparent=F" "TLS=1.2" "UUID=1577ef95-eecb-3eae-6d02-aa29003eb546" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/urf" "product=(HP LaserJet 1100xi Printer)" "priority=0" "note=hjemme" "adminurl=http://hjemme.local:631/printers/Hewlett-Packard-HP-LaserJet-1100"; "ty=HP LaserJet 1100, hpcups 3.12.2" "rp=printers/Hewlett-Packard-HP-LaserJet-1100" "qtotal=1" "txtvers=1"] ---------------- Excerpt from /var/log/cups/error_log to show that only IPv6 address is tried I [13/Jan/2013:18:02:55 +0100] [Job 61] Started backend /usr/lib/cups/backend/dnssd (PID 7179) D [13/Jan/2013:18:02:55 +0100] [Job 61] Resolving "Hewlett-Packard HP LaserJet 1100 @ hjemme._ipp._tcp.local"... D [13/Jan/2013:18:02:55 +0100] [Job 61] STATE: +connecting-to-device D [13/Jan/2013:18:02:55 +0100] [Job 61] Resolving "Hewlett-Packard HP LaserJet 1100 @ hjemme", regtype="_ipp._tcp", domain="local."... D [13/Jan/2013:18:02:55 +0100] [Job 61] PPD uses qualifier 'Gray.Plain.' D [13/Jan/2013:18:02:55 +0100] [Job 61] Calling FindDeviceById(LaserJet_1100xi_Printer) D [13/Jan/2013:18:02:55 +0100] [Job 61] Failed to send: org.freedesktop.ColorManager.Failed:device id 'LaserJet_1100xi_Printer' does not exists D [13/Jan/2013:18:02:55 +0100] [Job 61] Failed to get profile filename! I [13/Jan/2013:18:02:55 +0100] [Job 61] no profiles specified in PPD D [13/Jan/2013:18:02:55 +0100] [Job 61] Set job-printer-state-message to "no profiles specified in PPD", current level=INFO D [13/Jan/2013:18:02:55 +0100] [Job 61] Ghostscript command line: /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -sMediaType=Plain -sOutputType=0 -r600x600 -dMediaPosition=7 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -dcupsBitsPerColor=1 -dcupsColorOrder=0 -dcupsColorSpace=3 -dcupsRowCount=1 -dcupsRowStep=2 -dcupsInteger0=26 -scupsPageSizeName=A4 -I/usr/share/cups/fonts -c -f -_ D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[0]="CUPS_CACHEDIR=/var/cache/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[1]="CUPS_DATADIR=/usr/share/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[4]="CUPS_REQUESTROOT=/var/spool/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[5]="CUPS_SERVERBIN=/usr/lib/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[6]="CUPS_SERVERROOT=/etc/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[7]="CUPS_STATEDIR=/var/run/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[8]="HOME=/var/spool/cups/tmp" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[10]="SERVER_ADMIN=root@MobilIgor5a" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[11]="SOFTWARE=CUPS/1.5.3" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[12]="USER=root" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[13]="CUPS_SERVER=/var/run/cups/cups.sock" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[14]="CUPS_ENCRYPTION=IfRequested" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[15]="IPP_PORT=631" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[16]="CHARSET=utf-8" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[17]="LANG=en_US.UTF-8" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[18]="PPD=/etc/cups/ppd/LaserJet_1100xi_Printer.ppd" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[19]="RIP_MAX_CACHE=128m" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[20]="CONTENT_TYPE=application/pdf" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[21]="DEVICE_URI=dnssd://Hewlett-Packard%20HP%20LaserJet%201100%20%40%20hjemme._ipp._tcp.local/cups" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[22]="PRINTER_INFO=LaserJet_1100xi_Printer" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[23]="PRINTER_LOCATION=MobilIgor5a" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[24]="PRINTER=LaserJet_1100xi_Printer" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[25]="PRINTER_STATE_REASONS=none" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[26]="CUPS_FILETYPE=document" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[27]="FINAL_CONTENT_TYPE=printer/LaserJet_1100xi_Printer" D [13/Jan/2013:18:02:55 +0100] [Job 61] envp[28]="AUTH_INFO_REQUIRED=none" I [13/Jan/2013:18:02:55 +0100] [Job 61] Start rendering... D [13/Jan/2013:18:02:55 +0100] [Job 61] Set job-printer-state-message to "Start rendering...", current level=INFO I [13/Jan/2013:18:02:55 +0100] [Job 61] Processing page 1... D [13/Jan/2013:18:02:55 +0100] [Job 61] Set job-printer-state-message to "Processing page 1...", current level=INFO D [13/Jan/2013:18:02:55 +0100] [Job 61] Resolved as "ipp://[fe80::240:f4ff:feff:5532]:631/printers/Hewlett-Packard-HP-LaserJet-1100"... D [13/Jan/2013:18:02:55 +0100] [Job 61] STATE: -connecting-to-device,offline-report D [13/Jan/2013:18:02:55 +0100] [Job 61] Executing backend "/usr/lib/cups/backend/ipp"... D [13/Jan/2013:18:02:55 +0100] [Job 61] Sending stdin for job... D [13/Jan/2013:18:02:55 +0100] [Job 61] update_reasons(attr=0(), s="+connecting-to-device") d [13/Jan/2013:18:02:55 +0100] [Job 61] op='+', new_reasons=1, state_reasons=1 D [13/Jan/2013:18:02:55 +0100] [Job 61] STATE: +connecting-to-device D [13/Jan/2013:18:02:55 +0100] [Job 61] Looking up "fe80::240:f4ff:feff:5532"... D [13/Jan/2013:18:02:55 +0100] [Job 61] PAGE: 1 1 D [13/Jan/2013:18:02:57 +0100] [Job 61] prnt/hpcups/HPCupsFilter.cpp 686: First raster data plane..DEBUG2: hrDeviceDesc="Unknown" D [13/Jan/2013:18:02:59 +0100] [Job 61] prtGeneralCurrentLocalization type is 0, expected 2! D [13/Jan/2013:18:02:59 +0100] [Job 61] backendWaitLoop(snmp_fd=6, addr=0x7f9b29cfde68, side_cb=0x7f9b28cb8040) D [13/Jan/2013:18:02:59 +0100] [Job 61] Connecting to fe80::240:f4ff:feff:5532:631 I [13/Jan/2013:18:02:59 +0100] [Job 61] Connecting to printer. D [13/Jan/2013:18:02:59 +0100] [Job 61] Set job-printer-state-message to "Connecting to printer.", current level=INFO D [13/Jan/2013:18:02:59 +0100] [Job 61] Connection error: Invalid argument E [13/Jan/2013:18:02:59 +0100] [Job 61] The printer is not responding. D [13/Jan/2013:18:02:59 +0100] [Job 61] Set job-printer-state-message to "The printer is not responding.", current level=ERROR To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/avahi/+bug/1099184/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
