Hello Anthony, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1530388 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G --- Ubuntu Bug Squad volunteer triager https://wiki.ubuntu.com/BugSquad ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1530388 Title: printer is not receiving print jobs hp laaserjet 1020 usb port Status in cups package in Ubuntu: Incomplete Bug description: Second version of Ubuntu I have encountered this with. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: cups 2.1.0-4ubuntu3 ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6 Uname: Linux 4.2.0-22-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Thu Dec 31 12:18:38 2015 EcryptfsInUse: Yes Lpstat: device for HP-LaserJet-1020: serial:/dev/ttyS0?baud=115200 MachineType: System76, Inc. Wild Dog Pro PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-1020.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-1020.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=cc2bc49b-f220-42e5-9813-74773bab5dab ro quiet splash SourcePackage: cups UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/19/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F2 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H170-D3HP-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: wilp12 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd10/19/2015:svnSystem76,Inc.:pnWildDogPro:pvrwilp12:rvnGigabyteTechnologyCo.,Ltd.:rnH170-D3HP-CF:rvrx.x:cvnSystem76,Inc.:ct3:cvrwilp12: dmi.product.name: Wild Dog Pro dmi.product.version: wilp12 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1530388/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
