Hi, thanks for you promptly response, unfortunately only now I had the
time to check the things above.
The HWE is the latest:
```
~$ sudo apt-get install --install-recommends linux-generic-hwe-16.04
xserver-xorg-hwe-16.04
Reading package lists... Done
Building dependency tree
Reading state information... Done
linux-generic-hwe-16.04 is already the newest version (4.13.0.43.62).
xserver-xorg-hwe-16.04 is already the newest version (1:7.7+16ubuntu3~16.04.1).
The following packages were automatically installed and are no longer required:
dkms libllvm4.0 linux-headers-4.10.0-28 linux-headers-4.10.0-28-generic
linux-image-4.10.0-28-generic linux-image-extra-4.10.0-28-generic
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 23 not upgraded.
```
The the bios is now updated, but the issue persists.
```
atritoman@atritoman-HP-EliteBook-840-G1:~$ sudo dmidecode -t 0
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.
Handle 0x000D, DMI type 0, 24 bytes
BIOS Information
Vendor: Hewlett-Packard
Version: L71 Ver. 01.44
Release Date: 04/12/2018
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 8192 kB
Characteristics:
PCI is supported
PC Card (PCMCIA) is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
ACPI is supported
USB legacy is supported
Smart battery is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 1.44
Firmware Revision: 21.89
```
Meanwhile I had to reinstall ubuntu 16.04, its the default with Unity, same
behavior.
When I've started the newly reinstalled system, it seemed to work well, the
dual display, after a reboot or two, it stoped working.
The login screen works well and displays with dual display when I
restart the laptop, but after I login it crashes, and it seems to
restart the graphic environment/xserver maybe ...
I can post some additional logs.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1771539
Title:
Xorg crash
Status in xorg package in Ubuntu:
Incomplete
Bug description:
When I try to use ubuntu with dual desktop display it crashes
continuously, and entering into login mode.
I cannot use dual display.
To use an external monitor, I have to start the laptop with the computer
closed.
It seems to be related to the graphic card, maybe dual graphic card of
the laptop.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117
Uname: Linux 4.4.0-124-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME-Classic:GNOME
Date: Wed May 16 10:36:05 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16]
(rev 0b) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics
Controller [103c:198f]
Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] [1002:6601]
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Mars [Radeon HD 8730M] [103c:1990]
InstallationDate: Installed on 2017-12-13 (153 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
MachineType: Hewlett-Packard HP EliteBook 840 G1
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic
root=UUID=e1833df7-4a4b-41b2-8393-d88536dd0165 ro quiet splash radeon.runpm=0
vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/26/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.39
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.59
dmi.chassis.asset.tag: 5CG44010XD
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL71Ver.01.39:bd09/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.59:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G1
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Mar 8 12:39:32 2018
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.5-0ubuntu2~16.04.1
xserver.video_driver: modeset
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