Thanks for the quick (and thoughtful) reply.
Yes you are right that Confirmed is usually inappropriate with only one
reporter. That suggestion is just from my canned response, which also
follows common practice for other packages to jump to Confirmed after
re-testing has occurred.
** Changed in: pulseaudio (Ubuntu)
Status: Incomplete => New
** Tags added: artful
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https://bugs.launchpad.net/bugs/1697535
Title:
[Envy24 ICE1724] Audio doesn't work
Status in pulseaudio package in Ubuntu:
New
Bug description:
Release: Ubuntu 17.04
PulseAudio Version: 1:10.0-1ubuntu2
I expected the audio on my system to work without any additional action on my
part. Instead, the audio does not work despite working on Windows.
A few years ago, my onboard sound broke so I bought a pci sound card
(ENCORE ENM232-8VIA 7.1) which seems to have the Envy24 ICE1724
chipset. This sound card works on Windows but not Ubuntu or Debian.
I've attempted to troubleshoot this myself over the past year or so
and had no luck figuring out the problem (though ubuntu-bug seems to
think there is a problem with pulseaudio).
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: pulseaudio 1:10.0-1ubuntu2
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/pcmC1D1c', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c',
'/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CurrentDesktop: Unity:Unity7
Date: Mon Jun 12 14:00:25 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-12-10 (184 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to zesty on 2017-04-18 (55 days ago)
dmi.bios.date: 09/11/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1104
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 2.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1104:bd09/11/2009:svnSystemmanufacturer:pnP5QL-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL-E:rvrRev2.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5QL-E
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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