You might need to install the driver: sudo apt-get install printer-driver-escpr
'This package contains the CUPS filter driver and the compressed PPDs for the supported printers.' ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1741150 Title: 'ubuntu-bug cups' Status in cups package in Ubuntu: Incomplete Bug description: i can't print a single file. i think my printer is not detected. printer is always idle. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4 ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-42-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CupsErrorLog: E [04/Jan/2018:08:39:32 +0800] [cups-deviced] PID 6431 (gutenprint52+usb) stopped with status 1! E [04/Jan/2018:08:40:41 +0800] [cups-deviced] PID 6583 (gutenprint52+usb) stopped with status 1! W [04/Jan/2018:08:41:34 +0800] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'EPSON-ME-10-Series-Gray..\' already exists E [04/Jan/2018:08:45:32 +0800] [cups-deviced] PID 7126 (gutenprint52+usb) stopped with status 1! E [04/Jan/2018:08:51:42 +0800] [cups-deviced] PID 7239 (gutenprint52+usb) stopped with status 1! CurrentDesktop: Unity Date: Thu Jan 4 08:59:36 2018 InstallationDate: Installed on 2018-01-03 (0 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lpstat: device for EPSON-ME-10-Series: usb://EPSON/ME-10%20Series?serial=51344C4B3031333571 MachineType: Hewlett-Packard 500-232d Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON-ME-10-Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON-ME-10-Series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-42-generic.efi.signed root=UUID=0ba09fb1-b9fa-45aa-a08e-c801161d6dcd ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/15/2014 dmi.bios.vendor: AMI dmi.bios.version: 80.12 dmi.board.name: 2AF7 dmi.board.vendor: Hewlett-Packard dmi.board.version: 1.03 dmi.chassis.asset.tag: 4CE4110B0Q dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAMI:bvr80.12:bd01/15/2014:svnHewlett-Packard:pn500-232d:pvr1.00:rvnHewlett-Packard:rn2AF7:rvr1.03:cvnHewlett-Packard:ct3:cvr: dmi.product.name: 500-232d dmi.product.version: 1.00 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1741150/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp