Public bug reported:
Eee PC Seashell series.
There is no sound after installing Ubuntu Gnome 17.04. The volume
control shows the sound turned all the way up. The internal test found
under settings->sound runs but no sound plays. Etc.
Installed a mixer and all looked correct, but still no sound.
work around:
Installed the gnome_alsamixer package. Three headphone settings show
(strange). Turn up the volume on the far left of the headphones, and
then sound plays on the internal speakers. This is true, although the
'mute' box under the far left headphones volume control remains checked.
Checking or unchecking that mute box does nothing.
Wish I could attach two screen shots for the mixer, a before and after,
but the report seems to only allow one, so I attached the 'after' one
with working sound ..
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-35.39-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: shihju 1477 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Oct 8 19:21:34 2017
InstallationDate: Installed on 2017-08-17 (51 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1015PE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1401:bd08/30/2011:svnASUSTeKComputerINC.:pn1015PX:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1015PX
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eeepc sound zesty
** Attachment added: "sound plays after turning up the volume on the left
headphones slider."
https://bugs.launchpad.net/bugs/1722066/+attachment/4965008/+files/now-plays-sound.png
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1722066
Title:
no sound on internal speakers or headphones, then open the
gnome_alsamixer, there are three head phone choices, the ones on the
left is muted, leave it muted (or not) and turn up the volume on that
one, and then the internal speakers will play sound
Status in alsa-driver package in Ubuntu:
New
Bug description:
Eee PC Seashell series.
There is no sound after installing Ubuntu Gnome 17.04. The volume
control shows the sound turned all the way up. The internal test
found under settings->sound runs but no sound plays. Etc.
Installed a mixer and all looked correct, but still no sound.
work around:
Installed the gnome_alsamixer package. Three headphone settings show
(strange). Turn up the volume on the far left of the headphones, and
then sound plays on the internal speakers. This is true, although the
'mute' box under the far left headphones volume control remains
checked. Checking or unchecking that mute box does nothing.
Wish I could attach two screen shots for the mixer, a before and
after, but the report seems to only allow one, so I attached the
'after' one with working sound ..
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-35.39-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: shihju 1477 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Oct 8 19:21:34 2017
InstallationDate: Installed on 2017-08-17 (51 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1015PE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1401:bd08/30/2011:svnASUSTeKComputerINC.:pn1015PX:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1015PX
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
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