Public bug reported: Unbuntu 17.04 clean install with Gnome. OS only no files etc. Ubuntu finds printer installs drivers and pinter works for about a week then fails. Only way to get it to work is re-install Ubuntu. I can find no trouble shooter option, used this instead >>> https://wiki.ubuntu.com/DebuggingPrintingProblems nothing works to fix it! doesn't matter which printer I install. HP, Sam-sung, I ahve 4 it does it to all of them.
ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: cups 2.2.2-1ubuntu1 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: GNOME-Classic:GNOME Date: Thu Aug 31 18:54:17 2017 InstallationDate: Installed on 2017-08-26 (5 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lpstat: device for ML-191x-252x: usb://Samsung/ML-191x%20252x%20Series?serial=Z2LRBABSB01449W. MachineType: System manufacturer System Product Name Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/ML-191x-252x.ppd'] failed with exit code 2: grep: /etc/cups/ppd/ML-191x-252x.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic root=UUID=0b3ec3f8-c8d6-4ef0-872a-bccede83b1dd ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/10/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0714 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8H61-I R2.0 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0714:bd08/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H61-IR2.0:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug zesty -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1714382 Title: trouble shooter can find no sulotion to problem Status in cups package in Ubuntu: New Bug description: Unbuntu 17.04 clean install with Gnome. OS only no files etc. Ubuntu finds printer installs drivers and pinter works for about a week then fails. Only way to get it to work is re-install Ubuntu. I can find no trouble shooter option, used this instead >>> https://wiki.ubuntu.com/DebuggingPrintingProblems nothing works to fix it! doesn't matter which printer I install. HP, Sam-sung, I ahve 4 it does it to all of them. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: cups 2.2.2-1ubuntu1 ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: GNOME-Classic:GNOME Date: Thu Aug 31 18:54:17 2017 InstallationDate: Installed on 2017-08-26 (5 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lpstat: device for ML-191x-252x: usb://Samsung/ML-191x%20252x%20Series?serial=Z2LRBABSB01449W. MachineType: System manufacturer System Product Name Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/ML-191x-252x.ppd'] failed with exit code 2: grep: /etc/cups/ppd/ML-191x-252x.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-33-generic root=UUID=0b3ec3f8-c8d6-4ef0-872a-bccede83b1dd ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/10/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0714 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8H61-I R2.0 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0714:bd08/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H61-IR2.0:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1714382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp