John, now to the actual bug which made you posting a bug report (but
please also do not forget to answer comment #5):

We need to know about the printing part of your system and about what
actually happened when you tried to print. For this follow the
instructions on

https://wiki.ubuntu.com/DebuggingPrintingProblems

especially of the sections "Network Printer" and "CUPS error_log". Feel
free to edit this bug report or create a new bug report. If you want to
attach files, please do not compress them and do not package them
together, no problem to post several comments each one with one file
aattached. So that we can easily read them with a web browser.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1711007

Title:
  Cannot print to HP printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Wireless connection was properly set up to enable wireless printing
  from my HP laptop to an HP Laser Jet Pro M12w. It worked for 2 weeks
  and stopped dead -- for no  reason.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: xorg 1:7.7+16ubuntu3
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Tue Aug 15 21:31:56 2017
  DistUpgraded: Fresh install
  DistroCodename: zesty
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx 
Integrated Graphics Controller [8086:22b1] (rev 35) (prog-if 00 [VGA 
controller])
     Subsystem: Hewlett-Packard Company Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [103c:8205]
  InstallationDate: Installed on 2017-07-18 (28 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  MachineType: HP HP Notebook
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic.efi.signed 
root=UUID=0c11b83b-a4fd-4737-b8c4-2969c5dd8ad7 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/05/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.26
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 8205
  dmi.board.vendor: HP
  dmi.board.version: 79.61
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.26:bd06/05/2017:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn8205:rvr79.61:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.76-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.17.04.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.17.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu1.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20170309-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.14-0ubuntu1
  xserver.bootTime: Tue Aug 15 10:43:59 2017
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.3-1ubuntu1.1
  xserver.video_driver: modeset

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1711007/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to