Public bug reported:
The headphone jack is not working. I have tried messing with pulseaudio
and alsamixer but I can't seem to get any sound through the jack. The
headphones do work, as I have used them on my phone and other computers.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Dec 20 09:54:42 2016
InstallationDate: Installed on 2016-12-19 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP Compaq Elite 8000 CMT, Realtek ALC221, Black Headphone Out, Front]
No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.90
dmi.board.asset.tag: 2UA2380BBP
dmi.board.name: 3396
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA2380BBP
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrK01v02.90:bd07/16/2013:svnHewlett-Packard:pnHPCompaqElite8000CMT:pvr:rvnHewlett-Packard:rn3396:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: HP Compaq Elite 8000 CMT
dmi.sys.vendor: Hewlett-Packard
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1651460
Title:
[HP Compaq Elite 8000 CMT, Realtek ALC221, Black Headphone Out, Front]
No sound at all
Status in pulseaudio package in Ubuntu:
New
Bug description:
The headphone jack is not working. I have tried messing with
pulseaudio and alsamixer but I can't seem to get any sound through the
jack. The headphones do work, as I have used them on my phone and
other computers.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Dec 20 09:54:42 2016
InstallationDate: Installed on 2016-12-19 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP Compaq Elite 8000 CMT, Realtek ALC221, Black Headphone Out, Front]
No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.90
dmi.board.asset.tag: 2UA2380BBP
dmi.board.name: 3396
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA2380BBP
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrK01v02.90:bd07/16/2013:svnHewlett-Packard:pnHPCompaqElite8000CMT:pvr:rvnHewlett-Packard:rn3396:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: HP Compaq Elite 8000 CMT
dmi.sys.vendor: Hewlett-Packard
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