Thanks Daniel! This indeed looks like a bug on our side. But I'm surprised that no one else has reported it, so I suspect that somehow your device got itself into a wrong state.
I need to ask you one more information, and this might be a bit harder to collect. I'd like you to use "phablet-shell" from a connected desktop (please tell me, if you are not familiar with this tool) and run this command: OAU_LOGGING_LEVEL=2 OAU_DAEMON_TIMEOUT=9999 online-accounts-service > oa.log Then please try to reproduce the bug again (just once), and finally attach the "oa.log" file to this bug report. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntu-system-settings- online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/1649419 Title: unable to install apps from ubuntu store Status in ubuntu-system-settings-online-accounts package in Ubuntu: Incomplete Bug description: Since OTA 13 I am not able to install ANY app from the ubuntu store on my BQ E5. I do click on install, then I am asked to confirm access to my UbuntuOne account and thats it, back to the install page. I tried several apps with the same negative result. I do have over 4GB free space, so that should not cause trouble. The phone has been rebooted a couple of times i.e. to upgrade to OTA 14. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings-online-accounts/+bug/1649419/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp