According to the info about your system which got added to your bug
report no suitable drivers were found for your two printers:
PpdFiles:
Canon-MG2900-series: Generic text-only printer
EPSON-Epson-Stylus-SX420W: Epson Stylus Scan 2500 Foomatic/stcolor
This gives the impression that there is no Linux support for them.
Did they work with another Linux distribution or an older version of
Ubuntu?
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1591478
Title:
have to go to windows to use epson or cannon printer scanner
Status in cups package in Ubuntu:
Incomplete
Bug description:
send the jobs to either printer scanner and they just sit there in the
queue that shows when I look at them on the printer options on ubuntu
so I have to go over to my windows XP dual boot to print anything that
works fine for both
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.7
ProcVersionSignature: Ubuntu 3.16.0-73.95~14.04.1-generic 3.16.7-ckt27
Uname: Linux 3.16.0-73-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jun 11 09:56:03 2016
InstallationDate: Installed on 2015-07-15 (331 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
Lpstat:
device for Canon-MG2900-series:
usb://Canon/MG2900%20series?serial=063C35&interface=1
device for EPSON-Epson-Stylus-SX420W:
dnssd://EPSON174906%20(Epson%20Stylus%20SX420W)._printer._tcp.local/
MachineType: Dell Inc. OptiPlex 755
Papersize: a4
PpdFiles:
Canon-MG2900-series: Generic text-only printer
EPSON-Epson-Stylus-SX420W: Epson Stylus Scan 2500 Foomatic/stcolor
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-73-generic
root=UUID=4278f7d7-2352-4389-96a5-60b60df73bf5 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A19
dmi.board.name: 0PU052
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA19:bd05/31/2011:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0PU052:rvr:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 755
dmi.sys.vendor: Dell Inc.
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