And I finally worked through the other steps to get an error_log (though the CUPS interface still says it's "Not found"), which I've attached.
I was working trying to get a print from about 11:00 to 11:19 in the log. Thanks! ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1342497/+attachment/4197882/+files/error_log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1342497 Title: Adding CP400 printer gives "client-error-not-possible" error Status in “cups” package in Ubuntu: Incomplete Bug description: Ubuntu 14.04 LTS cups: Installed: 1.7.2-0ubuntu1 Candidate: 1.7.2-0ubuntu1 Version table: *** 1.7.2-0ubuntu1 0 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages 100 /var/lib/dpkg/status system-config-printer-gnome: /usr/share/system-config-printer/system- config-printer.py Appears to find the drivers and gets to the New Printer page. Hitting Apply button gives: CUPS Server Error: There was an error during the CUPS operation: 'client-error-not-possible'. Once it created a greyed out printer icon with what looked like a vertical = sign over it. Every other time, it simply gives the error. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2 Uname: Linux 3.13.0-30-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CurrentDesktop: Unity Date: Tue Jul 15 21:46:50 2014 Lpstat: device for Canon-CP400: ///dev/null device for HP_LaserJet_P1006: hp:/usb/HP_LaserJet_P1006?serial=AB0NM85 device for PDF: cups-pdf:/ MachineType: System76, Inc. Ratel Performance Papersize: letter PpdFiles: PDF: Generic CUPS-PDF Printer HP_LaserJet_P1006: HP LaserJet p1006, hpcups 3.14.3, requires proprietary plugin ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=fe71734f-4e7d-490e-b08a-446c29db9788 ro quiet splash SourcePackage: cups UpgradeStatus: Upgraded to trusty on 2014-07-04 (11 days ago) dmi.bios.date: 07/01/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0507 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H87I-PLUS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: MB-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: System76. Inc. dmi.chassis.version: Desktop dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd07/01/2013:svnSystem76,Inc.:pnRatelPerformance:pvrratp2:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnSystem76.Inc.:ct3:cvrDesktop: dmi.product.name: Ratel Performance dmi.product.version: ratp2 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1342497/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
