** Summary changed:
- hplip not compatible with cups, dbus in xenial
+ hpcups ppd fails to print; hpijs ppd works (hplip printer)
** Package changed: hplip (Ubuntu) => cups (Ubuntu)
** Also affects: hplip (Ubuntu)
Importance: Undecided
Status: New
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Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1571511
Title:
hpcups ppd fails to print; hpijs ppd works (hplip printer)
Status in cups package in Ubuntu:
New
Status in hplip package in Ubuntu:
New
Bug description:
The hplip in xenial is not compatible with the versions of cups and
dbus (and various other libraries) in xenial.
The initial symptoms were that after running hp-setup -i (text mode
only box), and attempting to print a test page from hplip, there was
no output. After cancelling that job from http://<host>:631/... and
attempting to print another test page from the CUPS interface, CUPS
reporter 'filter failed'.
Reviewing error_log revealed the message 'unable to open inital
device. quitting'.
While this *sounds* like a device error, hp-levels and hp-clean both
work, so clearly the issue is not with access to the usb device (and
the appropriate /dev/bus/usb/*/* device has group lp and group rw
permissions).
Also some web searching reveals that this can be caused by e.g.
ghostscript errors and is not necessarily indicative of an hardware
device access issue.
Running hp-doctor gives the attached result
hplip version 3.16.3+repack0-1
cups 2.1.3-4
dbus 1.10.6-1ubuntu3
On an up-to-date as of 2016-04-18 01:00:00 -0400 Xenial system
installed from final beta alternate CD.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1571511/+subscriptions
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