CARLA, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product- support/product/inspiron-15-intel-n5010/drivers an update to your computer's buggy and outdated BIOS is available (A15). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-a15 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1535932 Title: downloading files hindered Status in xorg package in Ubuntu: Incomplete Bug description: xorg1:7.7+7ubuntu4 may be an internal problem ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: xorg 1:7.7+7ubuntu4 ProcVersionSignature: Ubuntu 4.2.0-24.29-generic 4.2.8-ckt1 Uname: Linux 4.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Tue Jan 19 14:37:33 2016 DistUpgraded: 2015-11-20 23:27:08,962 DEBUG enabling apt cron job DistroCodename: wily DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 18) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0447] InstallationDate: Installed on 2015-02-08 (345 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Dell Inc. Inspiron N5010 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-24-generic root=UUID=d7a2c28a-2699-444d-94f2-5d18c8025a5f ro plymouth:debug drm.debug=0xe SourcePackage: xorg UpgradeStatus: Upgraded to wily on 2015-11-21 (59 days ago) dmi.bios.date: 01/25/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0WXY9J dmi.board.vendor: Dell Inc. dmi.board.version: A12 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A12 dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/25/2011:svnDellInc.:pnInspironN5010:pvrA12:rvnDellInc.:rn0WXY9J:rvrA12:cvnDellInc.:ct8:cvrA12: dmi.product.name: Inspiron N5010 dmi.product.version: A12 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4 version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3 xserver.bootTime: Tue Jan 19 13:45:39 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 5319 vendor CPT xserver.version: 2:1.17.2-1ubuntu9.1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1535932/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp