We need more information. Please provide the output of https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer and attach your cups error log as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log Thanks!
** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1523158 Title: Add printer Status in cups package in Ubuntu: Incomplete Bug description: I tried to download epson 420 driver on my UBUNTU 15.10. It is connecting using Wi-Fi . The set up works perfectly until I am asked to Authenticate then it hangs up. I can do it using the CUPS website. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1523158/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp