*** This bug is a duplicate of bug 1313904 ***
https://bugs.launchpad.net/bugs/1313904
** This bug has been marked a duplicate of bug 1313904
[W230SS, VIA VT1802, Green Headphone Out, Front] No sound after fresh boot
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https://bugs.launchpad.net/bugs/1329468
Title:
[W230SS, VIA1802] no sound from headphones
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
ubuntu 14.04 live usb, on my new laptop (also happens after
installation).
what happened
When the headphones are unplugged I hear sounds from the internal
speakers(correct).
When the headphones are plugged in I hear no sounds. (bug).
What I expected
When internal the headphones are plugged in, the internal speakers are muted,
and I can hear sounds from the headphones.
Steps to reproduce
0. boot ubuntu 14.04 LTR from usb
1. play song
2. plug in headphones into headphone jack
3. unplug headphones
4. write bug report
codecs are installed
https://wiki.ubuntu.com/Audio/HDAGeneric
command
grep "Codec:" /proc/asound/card*/codec*
output
/proc/asound/card0/codec#0:Codec: Intel Haswell HDMI
/proc/asound/card1/codec#0:Codec: VIA VT1802
Laptop model
xmg p304
http://www.mysn.eu/se/xmg-p304
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2312 F.... pulseaudio
/dev/snd/controlC1: ubuntu 2312 F.... pulseaudio
CasperVersion: 1.340
CurrentDesktop: Unity
Date: Thu Jun 12 18:32:07 2014
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: None of the above
Title: [W230SS, VIA VT1802, Green Headphone Out, Front] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W230SS
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/15/2014:svnNotebook:pnW230SS:pvrNotApplicable:rvnNotebook:rnW230SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W230SS
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
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