I think there is a more fundamental issue.

>From casual observation, it seems that more people like announcing they are
a new Bugzapper than being a new general QA volunteer for Fedora.

Besides the cool name, what causes this?

While I am not a Bugzapper, it would seem to me that QA runs on strict
cycles.  A new build comes out, and everyone is asked to test it in a
timely manner.  A test day for X is held on day Y and if you are not
available on Y (give or take a day) you may feel that no one will look at
your results.

Meanwhile a Bugzapper sounds like they do not have to install anything if
they do not want to verify a fix.  They can go through Bugzilla at their
leisure.  Their changes appear in realtime and they can immediately feel
they made a difference.

But given I primarily work on a downstream Fedora Remix, there is only so
much time I have to do upstream QA.  It takes time to research each update
fedora-easy-karma says needs feedback so I can determine if I can
personally test the fix(es).  And there is no guarantee that what I do
makes a difference; many updates get pushed because someone says "works for
me" or the maintainer pushes on a timeout.

Most times when I file ABRT reports it seems like I hit duplicates.

So how can we get people involved with Fedora QA and make them feel good
about it?  Unfortunately I do not have a good answer.  I agree with your
comments about advertising and trying to better explain how long it takes
to do individual tasks.  But I personally wouldn't see virtualization as
"Kind of Easy".

---
SJG


On Thu, Aug 23, 2012 at 3:56 AM, Robyn Bergeron <rberg...@redhat.com> wrote:

> On 08/23/2012 01:07 AM, Adam Williamson wrote:
>
>> On 2012-08-22 19:18, Arnav Kalra wrote:
>>
>>> Maybe you can try making a simple SQL database in which people post
>>> their results. It should have different tables for different test
>>> days. This would allow you to easily sort the data and would not be
>>> very difficult to implement.
>>>
>>> The advertisement part is easy to do but I think your main problem is
>>> collection of data and making that data easily accessible to users.
>>>
>>
>> It...really isn't that simple, unfortunately. I wrote an overview a few
>> days back on devel@, so I'll just link to that:
>>
>> https://lists.fedoraproject.**org/pipermail/devel/2012-July/**170437.html<https://lists.fedoraproject.org/pipermail/devel/2012-July/170437.html>
>>
>> The 'edit your results into a wiki table' approach certainly isn't the
>> perfect answer to managing test day results, but making it better is a more
>> complex problem than it might appear. In practice, I don't think it's
>> something that's a massive dampener on people's willingness to participate
>> in test days, though we don't really have any evidence either way on that,
>> so it all comes down to gut feeling...
>>
>
> Yeah, I feel like the wiki isn't really a barrier, except maybe from the
> point of view of someone who might be interested and just sees a reallllly
> long list (speaking more to TC/RC testing, not really test days) and is
> overwhelmed and runs.
>
> Advertisement may be easy but a lot of it really has to do with being able
> to keep the person captive who was already interested when they clicked the
> link.  Maybe it's worth thinking about having something in the InfoBox on
> the wiki that says "how easy it is" - maybe with some sort of matching page
> of criteria for 3 or 4 levels of ease - SuperEasy being "I can boot from a
> USB key into a desktop", Kind of Easy being "I can boot from a USB key into
> a desktop and also use virtualization," etc.
>
> And then going back to ... well, stuff that crosses over to thinks
> marketing could maybe help with, and would be useful when doing the actual
> advertising... "New to testing? Watch this shiny 5-minute video," "Why is
> testing important?" ... "How you can help out in XXX minutes or less,"
>  kind of stuff.  I think people often are willing to do things, and are
> looking for short-duration ways to help out, and maybe they aren't aware
> that test days or validation tests can be a good place to do that.  Or they
> don't know when getting to the test day page, or test matrix, if they're
> going to need 20 minutes, or a day.
>
> Maybe something to do would be to work with infra around the time of the
> next test day or even as we move towards another RC test round, and as we
> advertise in our normal ways (ie: QA folks blog that it's happening) see if
> we can figure out how many times the wiki page is being accessed - if we're
> getting lots of hits but not a lot of turnout, maybe it's confusing, but if
> we're not getting hits, maybe it's just that we're not making enough noise,
> or the same people see it many times and sort of phase it out.
>
> -r
>
>
>
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