David I am looking for the process people may have used to handle the requests so they are timely.
On Saturday, August 22, 2015, David Lang <da...@lang.hm> wrote: > On Fri, 21 Aug 2015, john boris wrote: > > Here at $WORK we have a distributed Web Filtering system. We have just >> started looking to streamline the process. I figured that other large >> school districts have done this already or attempted it so I will ask >> here. >> >> We have 18 High Schools and 140 Elementary schools. The Filtering is local >> but managed Centrally. I am part of the team that handle the management of >> the firewalls/filtering. I know we need a way top accept the request, >> review it and then affect the change to the system whether it is a local >> change or one that has to be global among the group. >> >> I know there are configuration management tools to handle the changes but >> I >> am looking for people that have done this and see their process. >> >> I am investigating using RT as the mechanism to handle the requests for a >> number of reasons but I am willing to look at other solutions. But as this >> is a private school district and our Budget year just started I have to >> look at Free solutions at the start and then if we have to spend $$$ it >> would be moved to next year. I figured a VM could be spun up to handle >> this >> as it should not be that resource intense >> >> I can be contacted this off list if preferred. I will summarize things for >> the group when finished. >> >> TIA >> >> John Boris >> A lonely Sysadmin trying to stay afloat. >> > > > are you looking for a configuration management tool to implement the > change, a workflow tool to handle the request/approval of the change, or > what. > > You say you are using rt for request processing, what are you using for > config management if anything? > > what sort of web filtering system are you using? many of them have their > own management tools. > > David Lang -- John J. Boris, Sr. Head Freshmen Football Coach Camden Catholic High School
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