David
I am looking for the process people may have used to handle the requests so
they are timely.

On Saturday, August 22, 2015, David Lang <da...@lang.hm> wrote:

> On Fri, 21 Aug 2015, john boris wrote:
>
> Here at $WORK we have a distributed Web Filtering system. We have just
>> started looking to streamline the process. I figured that other large
>> school districts have done this already or attempted it so I will ask
>> here.
>>
>> We have 18 High Schools and 140 Elementary schools. The Filtering is local
>> but managed Centrally. I am part of the team that handle the management of
>> the firewalls/filtering. I know we need a way top accept the request,
>> review it and then affect the change to the system whether it is a local
>> change or one that has to be global among the group.
>>
>> I know there are configuration management tools to handle the changes but
>> I
>> am looking for people that have done this and see their process.
>>
>> I am investigating using RT as the mechanism to handle the requests for a
>> number of reasons but I am willing to look at other solutions. But as this
>> is a private school district and our Budget year just started I have to
>> look at Free solutions at the start and then if we have to spend $$$ it
>> would be moved to next year. I figured a VM could be spun up to handle
>> this
>> as it should not be that resource intense
>>
>> I can be contacted this off list if preferred. I will summarize things for
>> the group when finished.
>>
>> TIA
>>
>> John Boris
>> A lonely Sysadmin trying to stay afloat.
>>
>
>
> are you looking for a configuration management tool to implement the
> change, a workflow tool to handle the request/approval of the change, or
> what.
>
> You say you are using rt for request processing, what are you using for
> config management if anything?
>
> what sort of web filtering system are you using? many of them have their
> own management tools.
>
> David Lang



-- 
John J. Boris, Sr.
Head Freshmen Football Coach
Camden Catholic High School
_______________________________________________
Tech mailing list
Tech@lists.lopsa.org
https://lists.lopsa.org/cgi-bin/mailman/listinfo/tech
This list provided by the League of Professional System Administrators
 http://lopsa.org/

Reply via email to