John: sounds like you're experiencing cultural resistance to change/improvement (or just apathy?). That can be rough. Tom Limoncelli had a great blog post on championing change and getting things done, though I'm afraid I can't find it now. Tom covers this in more depth in his Evil Genius tutorial (https://www.usenix.org/blog/evil-genius-101, and I believe video recording is available online for a fee, https://www.usenix.org/conference/lisa13/video/usenix-training-video-stream-half-day-lisa-13-evil-genius-101 )
Aleksey Tsalolikhin
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