On Fri, 14 Sep 2012, Andrew Hume wrote:

because there was literally nothing else to do, the networking folks worked on the link that was dropping packets and found it was a 4 port channel with a couple of ports down and utilisation was high. so given they actually had a guy on site, they had him go and check it physically. long story short, he was able to replace a couple broken GBICs and fix a miscabling and voila! the link was now running at 4x the original speed. and no packet loss!!

and wouldn't you know it, approximately 10s later, no more TCP 0 window messages and our data streaming started working. and has worked flawlessly since. so despite the fact that "this minorly defective link couldn't possibly" cause the problem, it apparently did. (although no-one could explain the mechanism.)

Thanks for the story Andrew. When training up junior sysadmins I always encourage them to look deeper if they see 'odd' or 'strange' behaviour on either a system or the network. Time and time again these odd and strange behaviours, that initially appear innocuous, turn out to be symptoms of a more serious existing or potential future problem.

Cheers,

Rob

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