Hi Stephen
I resolved this matter by finding that software certificate was at signed and 
not all!!!  Now I never expected this but perhaps you would clarify the 
following for me which would explain my problem and the fact that I did not 
realise to change the software certificate from signed.

When I updated the E71 firmware I did a back-up so when the firmware was 
updated, I used my back-up to put everything back on the phone.  This meant I 
did not have to reinstall programs at the time.  Now when one gets a phone one 
of the things we have to do is to change the software certification, this would 
suggest to me that when a firmware update is performed the software 
certification is again at signed.  How then is it possible that in the back-up 
all programs get installed automatically?

Eleanor
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