Are you inferring that the priority of an issue should be based solely on how many people are experiencing it? IMHO, this needs to be based on several additional factors. Furthermore , when an issue gets resolved will also depend on how complex the issue is and how much effort there is needed to resolve it.
I'm not well versed on these issues, since my phone predates all of these problems, but what are the problems related to email? Is it just the problems with links and attachments? What are the problems with the Symbian Anna phones? If for example, you have to decide whether links and attachments in emails is higher priority than say most of the advanced functionality (email, web, GPS, ...) of a whole class of newer phones then I'm not sure what the right decision is. Also, although fixing the ability to access links and attachments in emails seems like a relatively easy thing to fix, it may actually require a substantial rewrite or redesign of Talks. Meanwhile, supporting Anna may mean just changing some configuration settings. I'm not sure what it takes to do either, but since we're not the designers or the developers of Talks, it's impossible for us to guess what's involved here. Knowing how many users are effected by a particular bug is an important piece of information, but it's not the only piece of information needed to prioritize the work on a particular bug. I agree being able to access links and attachments in email is important; I agree knowing how many users are effected is valuable information; I can certainly understand someone's frustration with the seeming lack of progress on this bug and I don't begrudge anyone letting Nuance and the Talks developers know how important this bug is to you and how frustrated you are. On 22/10/11 19:34, Kit wrote: > So, why not we take a count how many users has it effected on new phones like > E6, E7 and so on compared those having problem with emails attachments like > C5, and all those range of phones? > > I would think so that Email problems like attachments has been around for > quite a while and will have more users facing this problem compared with > users of latest Symbian Anna phones. > > > > ----- Original Message ----- > From: Stephen Giggar > To: Talks Mailing List > Sent: Friday, October 21, 2011 7:11 PM > Subject: Re: [Talks] E52, E72 and E-mail with Today's Release of Talks > > > The other screen reader for Symbian has issues with the EMail and web too. > But like in all things over time things get fixed with products. It all > comes down to resources at being able to work on things that effect most > amount of people or that most amount of people will be able to use and take > advantage of. > > Signed: Stephen Giggar > Skype: dr-phone. > > Hardware eventually fails, software eventually works. > No amount of bandwidth can fix poor design. > > ----- Original Message ----- > From: <m...@chopra.us> > To: "Talks Mailing List" <talks@talksusers.com> > Sent: Friday, October 21, 2011 4:30 AM > Subject: Re: [Talks] E52, E72 and E-mail with Today's Release of Talks > > >> The only other screen reader I know is Noble Speak. Does that work find >> with the E 7 etc? >> >> -original message- >> Subject: Re: [Talks] E52, E72 and E-mail with Today's Release of Talks >> From: "Kit" <goldeneagl...@gmail.com> >> Date: 21.10.2011 9.23 am >> >> And another bad sign is that other speech program for mobile are accessing >> it ok. >> ----- Original Message ----- >> From: "Kit" <goldeneagl...@gmail.com> >> To: "Talks Mailing List" <talks@talksusers.com> >> Sent: Friday, October 21, 2011 11:35 AM >> Subject: Re: [Talks] E52, E72 and E-mail with Today's Release of Talks >> >> >> This is the problem. Many out there, especially those with the new email >> client are waiting and have waited so long and whenever there is a new >> release like this, they will just say bug not fix. >> >> Think so that |Nuance should treat such bug like email with utmost >> importance and not delay fixing. Especially on links and attachments. >> >> Anyone using C5 have tested this new version with Email? how do you guys >> find it? or is it the same with E52 and E72. >> Regards, >> KITT. >> >> ----- Original Message ----- >> From: "Stephen Giggar" <sgig...@gmail.com> >> To: "Talks Mailing List" <talks@talksusers.com> >> Sent: Friday, October 21, 2011 5:48 AM >> Subject: Re: [Talks] E72 and E-mail with Today's Release of Talks >> >> >> NO This hasn't been fixed as far as EMail. >> >> Signed: Stephen Giggar >> Skype: dr-phone. >> >> Hardware eventually fails, software eventually works. >> No amount of bandwidth can fix poor design. >> >> ----- Original Message ----- >> From: "Eleanor Burke" <eleanorbu...@btinternet.com> >> To: "Talks Mailing List" <talks@talksusers.com> >> Sent: Thursday, October 20, 2011 4:41 PM >> Subject: [Talks] E72 and E-mail with Today's Release of Talks >> >> >>> Hi all of you with E72, can you now access your e-mail with the latest >>> version of Talks? I mean, with all the links etc, attachments and so on? >>> I cannot. I still only have the text version with no links and no >>> facility to open attachments. >>> >>> Eleanor >>> _______________________________________________ >>> Talks mailing list >>> Talks@talksusers.com >>> http://lists.talksusers.com/mailman/listinfo/talks >>> >>> Hosting of this list provided courtesy of: >>> eHosting Limited: http://www.ehosting.com/ >>> and >>> Talknav Inc. http://www.talknav.net/ >> >> _______________________________________________ >> Talks mailing list >> Talks@talksusers.com >> http://lists.talksusers.com/mailman/listinfo/talks >> >> Hosting of this list provided courtesy of: >> eHosting Limited: http://www.ehosting.com/ >> and >> Talknav Inc. http://www.talknav.net/ >> >> _______________________________________________ >> Talks mailing list >> Talks@talksusers.com >> http://lists.talksusers.com/mailman/listinfo/talks >> >> Hosting of this list provided courtesy of: >> eHosting Limited: http://www.ehosting.com/ >> and >> Talknav Inc. http://www.talknav.net/ >> >> _______________________________________________ >> Talks mailing list >> Talks@talksusers.com >> http://lists.talksusers.com/mailman/listinfo/talks >> >> Hosting of this list provided courtesy of: >> eHosting Limited: http://www.ehosting.com/ >> and >> Talknav Inc. http://www.talknav.net/ > > _______________________________________________ > Talks mailing list > Talks@talksusers.com > http://lists.talksusers.com/mailman/listinfo/talks > > Hosting of this list provided courtesy of: > eHosting Limited: http://www.ehosting.com/ > and > Talknav Inc. http://www.talknav.net/ > _______________________________________________ > Talks mailing list > Talks@talksusers.com > http://lists.talksusers.com/mailman/listinfo/talks > > Hosting of this list provided courtesy of: > eHosting Limited: http://www.ehosting.com/ > and > Talknav Inc. http://www.talknav.net/ -- Christopher (CJ) chalt...@gmail.com _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/
