Sounds like an FAQ to me.
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Barry Drake > Sent: Tue, May 11, 2004 2:56 PM > To: Lynn Allan; SWORD Developers' Collaboration Forum > Subject: Re: [sword-devel] canned reply for sword-support > > > Hi Lynn ........... > > On 11 May 2004 at 10:44, Lynn Allan wrote: > > I can draft something ... but ... I'm really not knowledgable > about great > > swaths of The CrossWire Society's activities ... linux, jsword, > macsword, > > osis, gbf, sword-api, biblecs, etc. > > Looking back at queries addressed to Sword Support, a large number > are about copyright issues, and a good few of the rest would be > covered just by pointing the person to pages on the web-site. The > others are specific and will have to be answered individually. > > Something also needs to be said to explain that cheques are not > cashed until CD's are sent, and that it is sometimes slow because of the > volunteer situation. I gather that the CD's can sometimes take a few > weeks to be despatched, especially when a new release is about to be > issued. > > Daniel suggested that the first part of the standard message simply > points out that the support is given by volunteers and may be a little > slow in arriving! The rest of the standard reply simply needs to > point to > the faq's and the pages on the web-site that give advice on copyright > issues, installation on the different platforms etc. The message does > not need to contain anything that is platform specific, as this will > confuse. > > God bless, > Barry > > -- From Barry Drake (The Revd) minister of the Netherfield United > Reformed church, Nottingham see http://www.jesusinnetherfield.org.uk > for our church homepages). > > Replies - [EMAIL PROTECTED] > > > > > _______________________________________________ > sword-devel mailing list > [EMAIL PROTECTED] > http://www.crosswire.org/mailman/listinfo/sword-devel > _______________________________________________ sword-devel mailing list [EMAIL PROTECTED] http://www.crosswire.org/mailman/listinfo/sword-devel
