Hi Tobias, We were not directly impacted, but a customer of ours was hit in the same way (we're the hosting company, so when they saw SSL warnings, they directly contacted us). I pointed them to the delisting page.
I didn't contact Swisscom directly, but the site's webmaster did. It seems it usually takes 2-3 weeks to be delisted. By being very persuasive, she was able to get the website unlisted in a day. She couldn't get a reason for the listing. I'll try to get information on how she actually managed that. Good luck with this. It obviously had to happen on a Friday... Kind regards, Florian > Le 24 juil. 2020 à 08:40, Tobias Oetiker <[email protected]> a écrit : > > Hi All > > We are running a zimbra web mail server https://zimbox.ch for our customers. > Yesterday afternoon swisscom has put its IP (46.140.183.201) on their DNS > blacklist > (https://www.swisscom.ch/de/res/hilfe/internet/internetguard/url-checker.html). > Since the thing is running https, this leads to people with swisscom > internet access to get some cryptic error message about SSL problems from > their browser when they want to read their mail. > > No, the server is not hacked, and we are running the latest version of zimbra > web mail on it. > > We have filled in the swisscoms 'de-blacklisting' web form but nothing has > happened yet. We also called the swisscom kmu-hotline, but no, sorry we can > not do anything. > > Any advice ? For now we are advising our customers to set their dns server in > their computers to 8.8.8.8 ... > > By the light of day, swisscom is directly damaging our business with this ... > > cheers > tobi (angry) > -- > Tobi Oetiker, OETIKER+PARTNER AG, Aarweg 15 CH-4600 Olten, Switzerland > www.oetiker.ch [email protected] +41 62 775 9902 > > _______________________________________________ > swinog mailing list > [email protected] > http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog _______________________________________________ swinog mailing list [email protected] http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
