On 2010-10-29 23:34, Pascal Gloor wrote:
[..]
> Jeroen, what you describe belongs to Net Neutrality. I am fully in favour
> of Net Neutrality on every aspect of it and I would even expect such an
> association do run a Net Neutrality quality label for its members
respecting it.
[..]
> I don't think such an association should exclude ISPs for such reasons (well,
> at the end, the general assembly decides). The association should, on
the other
> side, push for existing standards and create the non-existing ones
(like Net Neutrality).
> It could push standard on how the Internet service is defined, so
customers can expect
> the same service under the same conditions from different ISPs. And
more and more and more.

I agree, 'exclusion' should not be the case, but a single voice and
statement is most very likely a good thing, thus if one is a member
adhering to, for the association, important parts, can be useful.

You give a possible solution already: "labels" or generally "logos".

One of the things that this association could be giving out to its
members are logos, and that can be a huge marketing advantage to its
membership and something which could make a reason for an ISP to join
the association, next to things like the lawful intercept model etc.

The association can then provide logos for instance for Net Neutrality
and IPv6 Support which the member can put on their website and can also
use to publish those logos in advertisements and other such material.

The association should be neutral, of course, and can thus provide a
huge index of all the ISPs and what they offer, thus providing a way for
consumers/enterprises to easily find the service they require, of course
they will be influenced by the logos that a company has.

Another thing that then of course comes to mind, is something which at
the moment lies a bit closer to my heart and will talk about at the next
SwiNOG meeting: central abuse desk. The association can keep a list of
confidential contacts which are the true troubleshooters in a network so
that when a problem hits (read: botnet etc) there is a central Swiss
location for reaching out to all the ISPs that are involved in this.

In similar vain, the association can serve as a consumer comment point
about ISPs, along with the overview above, consumer comments could be
accepted into the overview thus giving a good view of what consumers are
thinking about and what their concerns are. This information can then be
used by the contacts at those ISPs to improve/change what they are doing
as the comments there will be different than the problems that might not
pass through their helpdesks. Of course we can then discuss these
comments in general on either a new association list of directly on this
list.

Note the 'could' and 'should' etc, just ideas all of it, but there are
lots of viable options this could take to make the association well
known and respected around the country.

Greets,
 Jeroen


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