We are in California, and Rode had us send the mic to them, and they sent it to the UK and took care of all the import/export paperwork.
On Tue, Oct 3, 2017 at 10:31 AM, John Merchant <john.merch...@mtsu.edu> wrote: > Hi Niven, > > please call Røde LLC's office in California: +1 562-364-7400. Ask to > speak with Saul or Richard in support who can help with your issue. > > Røde are working with Richard at Soundfield in the UK to expedite repairs > for legacy hardware. As their headquarters are in Silverwater, they may > know of people in AU who can help as well. > > Hope this is helpful, > John Merchant > ________________________________________ > From: Sursound <sursound-boun...@music.vt.edu> on behalf of niven stines < > niven.sti...@gmail.com> > Sent: Tuesday, October 3, 2017 12:57 AM > To: Sursound@music.vt.edu > Subject: [Sursound] Soundfield MkV repair in Australia > > Hi Folks, > Does anyone on the list know where I can get a Soundfield MkV repaired in > Aus ? > I have very low output from all capsules. > Also if I end up having to repair it myself, is it still possible to buy > spare parts ? ( not my preferred option ) > I tried to contact Soundfield earlier in the year and didn't receive a > response. > I know Rohode own the company and are manufacturing the Soundfield Video > mic here, but I believe the legacy products are still made in the U.K. > Regardless, they weren't communicative when I last tried. > Any advice gratefully received ! > > Cheers > Niven > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: <https://mail.music.vt.edu/mailman/private/sursound/ > attachments/20171003/5d112b0b/attachment.html> > _______________________________________________ > Sursound mailing list > Sursound@music.vt.edu > https://mail.music.vt.edu/mailman/listinfo/sursound - unsubscribe here, > edit account or options, view archives and so on. > _______________________________________________ > Sursound mailing list > Sursound@music.vt.edu > https://mail.music.vt.edu/mailman/listinfo/sursound - unsubscribe here, > edit account or options, view archives and so on. > -- Bob -- Audio Rents, Inc. 4209 W. Vanowen Place Burbank, CA 91505 323-874-1000 -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://mail.music.vt.edu/mailman/private/sursound/attachments/20171003/c7c3efd5/attachment.html> _______________________________________________ Sursound mailing list Sursound@music.vt.edu https://mail.music.vt.edu/mailman/listinfo/sursound - unsubscribe here, edit account or options, view archives and so on.
