We are in California, and Rode had us send the mic to them, and they sent
it to the UK and took care of all the import/export paperwork.

On Tue, Oct 3, 2017 at 10:31 AM, John Merchant <john.merch...@mtsu.edu>
wrote:

> Hi Niven,
>
> please call Røde LLC's office in California: +1 562-364-7400. Ask to
> speak with Saul or Richard in support who can help with your issue.
>
> Røde are working with Richard at Soundfield in the UK to expedite repairs
> for legacy hardware. As their headquarters are in Silverwater, they may
> know of people in AU who can help as well.
>
> Hope this is helpful,
> John Merchant
> ________________________________________
> From: Sursound <sursound-boun...@music.vt.edu> on behalf of niven stines <
> niven.sti...@gmail.com>
> Sent: Tuesday, October 3, 2017 12:57 AM
> To: Sursound@music.vt.edu
> Subject: [Sursound] Soundfield MkV repair in Australia
>
> Hi Folks,
> Does anyone on the list know where I can get a Soundfield MkV repaired in
> Aus ?
> I have very low output from all capsules.
> Also if I end up having to repair it myself, is it still possible to buy
> spare parts ? ( not my preferred option )
> I tried to contact Soundfield earlier in the year and didn't receive a
> response.
> I know Rohode own the company and are manufacturing the Soundfield Video
> mic here, but I believe the legacy products are still made in the U.K.
> Regardless, they weren't communicative when I last tried.
> Any advice gratefully received !
>
> Cheers
> Niven
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-- 
Bob
-- 
Audio Rents, Inc.
4209 W. Vanowen Place
Burbank, CA 91505
323-874-1000
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