On 5/11/2018 2:36 PM, [email protected] wrote:
Anybody any clues on how to get rid of this virus. It blocks access to the
google search engine, although it allows access to Bing. It started with
version 2.48 today on startup. I have updated to 2.49 but it still appears.
When one enters the google search engine url you get asked to identify various
pictures to make sure you are not a robot. However, it is never satisfied with
the answers and so you are excluded from accessing the search engine.
Any pointers to its eradication would be much appreciated.
Thanks
Roger
PS It does not affect Firefox or Edge browsers.
Are you sure it's malware? I went about 0 for 20 trying to get through
those picture grids in PaleMoon. Now I just cut and paste the URL into
Firefox and there are no problems.
Anyway here are two possibilities:
If the restore points are fairly recent, I'd try system restore. Pick a
point earlier than when the problem first appeared, and if it doesn't
get results, pick the next oldest point, if one exists. You can always
revert back to where you are now.
OR....
Try one of the online scanners, such as McAfee Stinger or Trend-Micro
Housecall.
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