null wrote:
Paul in Houston, TX wrote:
null wrote:
Been using SM for years without problems, but this year it seems to run slower 
and slower.
Also been running Zone Alarm free firewall + antivirus for a very long time. 
There is
increasing circumstantial evidence that ZA's antivirus checking is slowing the 
loading of
SM - and a lot of my other programmes, too - but it is worst with SM. When run, 
SM often
takes a minute or more before even the browser frame appears, and Firefox was 
not much
better until I recently discovered how to do what FF calls a "refresh", 
whereupon load
speed improved considerably compared to SM. Chrome has always loaded fast, but 
that's
irrelevant to my problems because I don't like it and rarely use it.

So .....while it seems to slow file running and saving in general, why would ZA 
so
particularly affect SM in comparison with my refreshed FF?

Can't be the computer - got 2GB RAM, 3.2MHz CPU, keep the HD well defragged, 
etc.

Anyone here using ZA who has a similar problem?

I use ZA firewall but never the anti-virus.  Actually I dont use any anti-virus 
at all
for at least 10 years now and have never noticed that problem.
Easy enough to check out.
Turn off loading of ZA and see if it makes a difference.

I realize that some users, like yourself, don't use an antivirus yet report no 
problems
for years. My experience has been the opposite and I now wouldn't be without 
both firewall
and antivirus, no even to solve this pesky slowness problem. Perhaps the virus 
danger
level  depends on what programmes you install, what you use your computer for, 
and where
you go on the net - everyone is different in that regard, and your activities 
may have
kept you at very low risk for some reason.

As for ZA slowing things down, snoozing the firewall and/or antivirus through 
the system
tray icon results in very little improvement. However, today I thought I'd try 
the toolbar
option that allows you to restart with add-ons disabled. Surprised to see from 
the window
that pops up that this actually is how to restart SM in safe mode, something I 
had read
about but had always assumed referred to the OS safe mode. SM could do with a 
bit of
clarification about this. Anyway, the result was that SM started loading in 
around 9
seconds instead of the recent 60 seconds or more, and this continued a number 
of times
when SM was started normally from the desktop icon, so the problem seems to 
have stopped.
Various other programmes and utilities are also loading faster as they used to. 
The
strange thing is that nothing seems to have changed with what SM chooses to 
call the
Add-ons, actually extensions or plugins, which are not the same thing. I have no
extensions. As for the plug-ins, some were previously set to automatic, some to 
manual,
and a couple disabled - none of that changed after I carried out the above, yet 
the slow
loading problem disappeared. All very mysterious and frustrating, to say 
nothing of time
consuming, Sigh.

Thanks for the update, Null.
Interesting that it is good with a normal start after a safe mode start.
Oh, and I always try no firewall with the cable unplugged or wifi turned off.

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