Jeff,

On 01/30/2012 06:59 PM, Jeff Brower wrote:

start experimenting with basic call routing. Just take it one step
at a time, and as you encounter specific questions, post here
and I'm sure you'll get great help.

I think that's all anyone was really saying:

Either learn the technology yourself, but recognise that it will be a slow and incremental process, and nobody can just impart, in a gestalt sort of way, the entire universe of necessary knowledge up-front, or procure commercial help, if efficiency/speed is the primary concern.

-- Alex

--
Alex Balashov - Principal
Evariste Systems LLC
260 Peachtree Street NW
Suite 2200
Atlanta, GA 30303
Tel: +1-678-954-0670
Fax: +1-404-961-1892
Web: http://www.evaristesys.com/, http://www.alexbalashov.com/

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