it also looks like DNS is able to resolve the domainname for the
virusscanner, but looks like by the time its resolved the ICAP_SERVICE
command failed. 

if my understanding is right, Is there any configuration to do the dns
resolving first and before executing the below command 
icap_service service_avi_req reqmod_precache
icap://domainnameofvirusscanner:1344/SYMCScanReqEx-AV bypass=off

Also we are using 3.5, let us know if we have to upgrade ?

Thanks a lot.





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