Hi Martin, On Thu, Jan 07, 2021 at 10:59:17AM +0800, Martin Michlmayr wrote: > * vdhoe...@texmacs.org <vdhoe...@texmacs.org> [2021-01-06 23:11]: > > Did anyone else report such problems? Can it be fixed? > > Unfortunately there have been problems with recurring payments on > PayPal for the last weeks. I've been in contact with PayPal support > but alas their support isn't very good. > > One donor tried to cancel and re-create the recurring payment and we > should find out today or tomorrow if that workaround works. (I still > hope for PayPal to find a proper resolution, though.) > > I don't think it's related to 3D Secure, although that's an > interesting theory.
Thanks for looking into this problem. Here follows some further info from our donator: --- Thank you for forwarding the email. I have suffered from the issue for at least several months, not just +weeks. The last payment was in October. I saw the failure of payment in November and I thought that it +was due to a technical issue which should be resolved but it continued to fail in December. I tried to +"confirm" my bank card on PayPal, and then tried to "cancel and re-create a recurring payment" around +Christmas, afterwards I received a message of failing in January. I thought that it is PayPal that failed +to get money from my bank card, but this message indicates that there are other possibilities. --- Best wishes, --Joris _______________________________________________ Spi-general mailing list Spi-general@lists.spi-inc.org http://lists.spi-inc.org/listinfo/spi-general
