The sender address has manually been whitelisted for some time and the first message he sent got a score of -100, and the score has been falling. Does anyone know why the auto-whitelist would penalise a manually whitelisted address by 25 points?
What version are you using? Older versions (ie: 2.4x and maybe 2.5x) would consider whitelists when doing averaging. A user with an average of 0 would get +50 out of the AWL if a message scoring -100 came in.
Newer versions should do their scoring evaluation without respect for the user configured whitelists, but might count def_whitelist_* commands (which you should NOT be using anyway).
In general I'd suggest reading the AWL FAQ for an understanding of HOW the AWL works in the first place, so you can make sense of it's behaviors..
http://wiki.spamassassin.org/w/AutoWhitelist
and also read the "wrong way AWL" article
http://wiki.spamassassin.org/w/AwlWrongWay
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