[SAtalk] SpamAssassin not active - troubleshooting help request

[kevin]

I have an account with Lunarpages.com, a web hosting company. They 
provide SpamAssassin 2.55, enabled through cPanel 8.2.0-RELEASE 28. 
Their mailer is Exim 4.23.

A few days back, SpamAssassin stopped working -- it stopped adding 
X-spam-status (etc.) headers to incoming emails. I contacted Lunarpages 
support, but they don't seem to be very effective with SpamAssassin. 
They said that it was running. They had me disable it, and re-enable it. 
Didn't work. I can't tell for sure but I think other folks on the same 
server are working ok. I know for sure that other folks on different 
Lunarpages servers are working ok.

I don't have access to a shell. Is there anything in the way of 
debugging that I can do as a non system administrator. I have almost 500 
spams in just one mailbox for three days and I really need some help 
from somewhere.

Thanks in advance,

Kevin



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