Hello Kristian,

KK> There is need for a 100% automated reporting mechanism that
KK> integrates with _all_ ISPs, uses a documented standard protocol
KK> so that there can be a lot of independent implementations that
KK> are nonetheless interoperable, and that are part of the system
KK> management software any ISP uses, indepenent of what particular
KK> brand or vendor provided equipment. I do not propose automatic
KK> shutdown of remote IPs, that would open to many opportunities
KK> for DDoS.

I agree, and I would not want to see automatic shutdown
either - but there could be mechanism to SLOW down the
connection and start monitoring it. Slowing down the upload
speed or rate of email delivery would not severely impact
the ordinary user - but would give an automated system room
to analyze data and react.  As far as the virus is
concerned, it is upload from infected machines and not
download that is the problem, so the automated system really
doesn't have to do anything that impacts the users ability
to receive information.

KK> But a mechanism that allows me to file a complain against an IP,
KK> automatically selecting the correct upstream provider and
KK> propagating my complaint into equipment that automatically
KK> identifies the offending component at that ISPs network, informs
KK> the relevant parties at that site and enables them to look into
KK> the problem without longish internal procedures would be a great
KK> help for all parties involved.

I would like to see that, and even more - an automated
system similar to spamcop that is going to trigger
appropriate action in response to volume of complaints. That
is, a single complaint might not do anything, but if a large
amount of reports are generated, then the system could
automatically shut down some of the offending IP's, at least
for a short interval.

So the automated system could be doing something like
automatically shutting down a given IP for 10 minutes -
during that 10 minutes the IP is shifted to a special
automated monitoring unit - the IP is then restored, but if
restoration immediately produces a flood of virus-laden email or
packets, then it is shut down again.  In the meantime the
ISP can be using an automated system to also attempt to
contact the user -- when I say automated, I mean that they
could easily use automatic phone dialers and a
recorded message to notify a user that there is a security
problem on their line.

Anyway, I'm not very adept at understanding all the
technical details, but I know that there could definitely be
a better system in place than there is now.


-Abigail



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