On Fri, 5 Sep 2003, Phil N wrote:

> I was wondering if I could get some feedback from people that are doing
> more than just identifying spam in the subject for their users to handle
> themselves.
> 
> Specifically:
> 
> - are you deleting any messages marked as spam?
> - how are you determining when to delete it (all identified? Score >=
> x.xx?)
> - are you queuing message that you delete?
> - what sort of message do you send to the user if you delete a spam?
> - if you queue the message, what mechanism do you use to allow the user
> to determine if s/he really wants or gets the message?
> 

Hi,

We have a set up that uses maildrop to deliver messages marked as spam to 
the users 'spam' folder. This is a standard IMAP folder that can be viewed 
by any IMAP client, or webmail. Since this affects users storage quota, we 
run a script that archives messages in every users spam folder >14 days 
old. We keep the archives around for a while, but have yet to have anyone 
request retrieval of anything from their spam folder. This seems to work 
ok, except the archiving takes up a lot of space, than god for NetApp 
filers, just slap a few more disk shelves in there. Hope this helps.

Andreas


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