"Fred I-IS.COM" wrote: > Can anyone provide a policy for an ISPs' use of Spam Assassin to > filter customers e-mail?
Make it opt-in: the customer MUST take some sort of specific action in order to have SA filter their mail. In our case, the customer actually signs up for an added-value mail-filter service that removes viruses as well; their mail is forwarded off of the main server onto our filter server. They then must change their incoming server to the filter server. When an account is set up on the filter server, an introductory email is put in the user's inbox providing a detailed home-user-understandable (mostly) description of how the system works- and a warning that the system will NOT catch all spam or viruses! We also include instructions on how to forward untagged spams to us; and how to log in to the webmail system to view messages tagged as spam- and forward any messages that shouldn't have been tagged so we can whitelist them. We've just used the default threshold of 5; in my experience raising it would simply allow marginal spams through. Any legit mail I've seen that gets tagged generally scores 10-15 anyway. :( (I've seen a few over 20, and I think I recall seeing one FP that scored 30 on 2.44.) -kgd -- <erno> hm. I've lost a machine.. literally _lost_. it responds to ping, it works completely, I just can't figure out where in my apartment it is. ------------------------------------------------------- This SF.net email is sponsored by Dice.com. Did you know that Dice has over 25,000 tech jobs available today? From careers in IT to Engineering to Tech Sales, Dice has tech jobs from the best hiring companies. http://www.dice.com/index.epl?rel_code=104 _______________________________________________ Spamassassin-talk mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/spamassassin-talk