I didn't see what SA had done with it or the tests or scores - perhaps 
you could post a copy with headers/body with the SA results in it?

But as a larger issue, I have found that I needed to whitelist all my 
e-commerce vendors, since the stuff they send is often, for various 
reasons both due to content (a lot of money, credit card, etc., 
references), and formatting (a lot of all-caps or gappy lines, due to 
conversion from mainframes).   Just add

whitelist_from  [EMAIL PROTECTED]

or alternatively

whitelist_from  *@aa.com
whitelist_from  *@*.aa.com

in your ~/.spamassassin/user_prefs file.   Not perfect, since any spam 
with @aa.com as a forged origin will slip through, but probably a low 
probability, plus you really don't want to lose your e-tickets!!

--
Michael C. Berch
[EMAIL PROTECTED]


On Sunday, July 14, 2002, at 11:47  AM, Suzanne Britton wrote:
> In the many months I've been using SpamAssassin, I've only seen one 
> false
> positive. I just checked it against the latest SA and it still gets 
> flagged.
> I wonder if this could have been avoided (other than by raising the 
> threshold,
> of course)?
>
> Suzanne
>
> ------------- <snip> ---------------
>
>> From tril  Wed Apr 17 20:33:53 2002
> Return-Path: [EMAIL PROTECTED]
> Received: from localhost [127.0.0.1]
>       by localhost with POP3 (fetchmail-5.7.0)
>       for tril@localhost (single-drop); Wed, 17 Apr 2002 20:33:53 -0400 
> (EDT)
> Received: from ns2.ott.igs.net (ns2.ott.igs.net [216.58.1.12])
>       by host.ott.igs.net (8.11.6/8.11.4) with ESMTP id g3I0WsC35385
>       for <[EMAIL PROTECTED]>; Wed, 17 Apr 2002 20:32:54 -0400 (EDT)
> Received: from pomx1.ops.appriss.com (pomx1.ops.appriss.com 
> [63.126.72.144])
>       by ns2.ott.igs.net (8.11.3/8.11.3) with ESMTP id g3I0Ws353981
>       for <[EMAIL PROTECTED]>; Wed, 17 Apr 2002 20:32:54 -0400 (EDT)
>       (envelope-from [EMAIL PROTECTED])
> Received: from pomx1.ops.appriss.com (prodctm02.appriss.com 
> [10.10.100.90])
>       by pomx1.ops.appriss.com (8.9.3/8.9.3) with SMTP id UAA14813
>       for <[EMAIL PROTECTED]>; Wed, 17 Apr 2002 20:32:40 -0400
> Message-ID: 
> <[EMAIL PROTECTED]>
> Date: Wed, 17 Apr 2002 20:32:43 -0400 (EDT)
> From: "American Airlines (AA)" <[EMAIL PROTECTED]>
> To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
> Subject: Ticket Delivery Notification
> Mime-Version: 1.0
> Content-Type: multipart/alternative;
>       boundary="----=_Part_20757_87778.1019089964266"
> Content-Disposition: inline
> Content-ID: [EMAIL PROTECTED]
> X-UIDL: e1af177ba6670ffdc0401a98c99d9522
> Status: RO
> Content-Length: 55705
> Lines: 1152
>
> ------=_Part_20757_87778.1019089964266
> Content-Type: text/plain
> Content-Transfer-Encoding: 7bit
>
>
> To: SUZANNE M SKINNER
>
> RECORD LOCATOR - CCEYHF                DATE OF ISSUE - 17APR02
>
> ** VALID FOR SECURITY ENTRANCE WITH PHOTO I.D. **
>
> Thank you for choosing American Airlines/American Eagle.
>
> This is your receipt and itinerary for your electronic ticket.  If not 
> checking luggage,
> simply proceed to your departure gate.  Due to heightened security 
> measures, you
> must present THIS electronic ticket receipt or boarding pass at the 
> screening security
> checkpoint in order to proceed to your gate. At time of check-in you 
> will be required
> to present a government-issued photo ID.  If a credit card was used to 
> pay for this
> transaction, you will also be required to present that credit card.
>
> Please print and retain this document throughout your trip.  Electronic 
> tickets are NOT
> TRANSFERABLE.   This ticket will expire one year from date of issue 
> except as otherwise
> provided by the applicable fare rule(s).
>
> THIS E-MAIL ADDRESS IS NON-RETURNABLE AND WILL NOT ACCOMMODATE
> REPLIES.
>
> If you are traveling internationally, please ensure that you have the 
> proper documentation.
>
> PASSENGER  MS SUZANNE SKINNER
> TICKET NUMBER  0012138522755
> FARE-CAD  829.00 / TRANS TAX  20.95 / OTHER TAXES  15.07 / TICKET 
> TOTAL  865.02
>
> TOTAL - $865.02
>
> PAYMENT TYPE - Master Card XXXXXXXXXXXX4367
>
>
> 26APR - FRIDAY
>       LV  RICHMOND                      11:48 AM 4128     AMERICAN AIRLINES
>       AR  CHICAGO OHARE                 12:58 PM COACH
>       OPERATED BY AMERICAN EAGLE
>       MS SUZANNE SKINNER            SEAT 16A
>
>       LV  CHICAGO OHARE                 2:11 PM 1828     AMERICAN AIRLINES
>       AR  OTTAWA ON                     5:00 PM COACH
>
>       MS SUZANNE SKINNER            SEAT 9B
>
>
>
>
>
> AMERICAN AIRLINES/AMERICAN EAGLE
> NEW SECURITY PROCEDURES
> New FAA requirements to enhance security mandate that customers are 
> allowed one
> carry-on bag plus one personal item onboard.  Personal items include 
> the following:
> purses, briefcases and  laptop computers.  To learn more about these 
> and other
> security requirements, please log on to  http://www.aa.com.
>
> To change your reservation, please call 1-800-433-7300 and refer to 
> your record locator.
>
> Visit  http://www.aa.com  to simplify your upcoming trip.  Register for 
> flight status
> notification at   http://www.aa.com/notify  to receive gate, baggage, 
> and schedule
> information via your phone, PDA, pager or email.   Review the latest 
> tips, guidelines, news
> and requirements in the Travel Information Center section,  
> http://www.aa.com/travelinfo.
>
> Now you can use your miles to book the most popular AAdvantage travel 
> award
> online, just click the award booking link on 
> http://www.aa.com/aadvantage.
>
>
> Notices and Conditions
>
> Notice of Incorporated Terms
>
> Transportation to be provided between points in the U.S. (including its 
> overseas territories and possessions) is subject to the individual 
> terms of the transporting air carriers.  These terms are incorporated 
> herein by reference, and are made part of the contract of carriage 
> between the airline and the passenger.
>
> Incorporated terms may include but are not restricted to:
> (1) Limits on liability for personal injury or death.  (2) Limits on 
> liability for baggage, including fragile or perishable goods and 
> availability of excess valuation coverage.  (3) Claims restrictions, 
> including time periods in which passengers must file a claim or bring 
> an action against the carrier. (4) Rights of the air carrier to change 
> the terms of the contract.  (5) Rules on reconfirmation of 
> reservations, check-in times, and refusal to carry. (6) Rights of the 
> air carrier and limits on liability for delay or failure to perform 
> service, including schedule changes, substitution of alternative air 
> carriers or aircraft or rerouting.  (7) This document is good for 
> carriage for one year from date of issue, except as otherwise provided 
> in this document, in carrier's tariffs, conditions of carriage, or 
> related regulations.
>
> You can obtain additional information on items 1 through 7 above at any 
> U.S. location where the transporting air carrier's tickets are sold.  
> You have the right to inspect the full text of each transportation air 
> carrier's terms at its airport and city ticket offices.  You also have 
> the right, upon request, to receive free of charge the full text of the 
> applicable terms incorporated by reference from each of the 
> transporting air carriers.  Information on ordering the full text of 
> each air carrier's terms is available at any U.S. location where the 
> air carrier's tickets are sold.  Foreign air transportation is governed 
> by applicable tariffs on file with the U.S. and other governments.
>
>
> Notice of Baggage Liability Limitations
>
> Liability for loss, delay, or damage to baggage is limited as follows 
> unless a higher value is declared in advance and additional charges are 
> paid:
> (1) for travel wholly between U.S. points, to $2500 per passenger on 
> most carriers (a few have lower limits); (2) for most international 
> travel (including domestic portions of international journeys), to 
> approximately $9.07 per pound ($20.00) per kilo for checked baggage and 
> $400 per passenger for unchecked baggage. Pursuant to American's (and 
> American Eagle's) tariff regulations, the weight of each piece of 
> checked baggage will be deemed to be the maximum acceptable weight for 
> the passenger's destination, unless the actual weight has been [stated 
> on the passenger ticket].  This creates a maximum liability for 
> international travel to or from a U.S. point of $634.90 per piece of 
> checked baggage.  This liability limit may be lower for additional 
> pieces or where the passenger utilizes connecting carriers.  Excess 
> valuation may not be declared on certain types of articles.
> CARRIERS ASSUME NO RESPONSIBILITY OR LIABILITY FOR FRAGILE OR 
> PERISHABLE ARTICLES.  AMERICAN (AMERICAN EAGLE) ASSUMES NO 
> RESPONSIBILITY OR LIABILITY FOR JEWELRY, CASH, CAMERAS, VIDEO AND 
> ELECTRONIC EQUIPMENT, SILVERWARE, NEGOTIABLE PAPERS, SECURITIES, 
> BUSINESS DOCUMENTS, SAMPLES, PAINTINGS, ANTIQUES, ARTIFACTS, 
> MANUSCRIPTS, FURS, IRREPLACEABLE BOOKS OR PUBLICATIONS OR SIMILAR 
> VALUABLES CONTAINED IN CHECKED OR UNCHECKED BAGGAGE.
> These items as well as medication and prescriptions should be carried 
> personally by you.  American (American Eagle) assumes no responsibility 
> or liability for baggage carried in the passenger compartment of the 
> aircraft on flights wholly between U.S. points.  Baggage is designed to 
> protect the contents.  Scratches, nicks, or cuts may appear despite 
> care in handling.  Baggage should be locked.  Checked baggage must have 
> the passenger's name on the outside.  American does not assume 
> liability for normal wear and tear to baggage.  Further information may 
> be obtained from the carrier.
>
>
> Notice
>
> If the passenger's journey involves an ultimate destination or stay in 
> a country other than the country of departure, the Warsaw Convention, 
> and special contracts of carriage embodied in applicable tariffs, will 
> govern and, in most cases, will limit the liability of carriers for 
> death or personal injury and in respect of loss or damage to baggage.  
> See also notice headed "Advice to International Passengers on 
> Limitations of Liability" contained on your ticket for such 
> international travel and the Notice of Baggage Liability Limitations 
> contained herein.
>
>
> Notice - Overbooking of Flights
>
> We overbook.  If a flight is overbooked, no one will be denied a seat 
> until airline personnel first ask for volunteers willing to give up 
> their reservation in exchange for payment of the airline's choosing.  
> If there are not enough volunteers, the airline will deny boarding to 
> other persons in accordance with its particular boarding priority.  If 
> we deny you boarding due to an oversale, and you have checked in at the 
> gate at least 15 minutes before scheduled departure, with few 
> exceptions, we compensate you.  The complete rules for payment of 
> compensation and each airline's boarding priorities are available at 
> all airport ticket counters and boarding locations.
> SOME AIRLINES DO NOT APPLY THESE CONSUMER PROTECTIONS TO TRAVEL FROM 
> SOME FOREIGN COUNTRIES.  ALTHOUGH OTHER CONSUMER PROTECTIONS MAY BE 
> AVAILABLE.  CHECK WITH THE AIRLINE OR YOUR TRAVEL AGENT.
>
>
> Refusal of Carriage
>
> Carrier reserves the right to refuse carriage to any person who is not 
> able to produce positive identification, or who has acquired a ticket 
> in violation of applicable law or carrier's tariffs, rules, or 
> regulations. Issued by American Airlines, Inc. (or American Eagle).
>
>
> Fifteen Minute Rule
>
> Passengers who do not claim their reservations at the departure gate 
> desk at least 15 minutes prior to scheduled departure time will have 
> their reserved space canceled, and will not be eligible for denied 
> boarding compensation.
>
>
> Refunds and Exchanges
>
> Please cancel your reservation if there is a change in your travel 
> plans. Failure to cancel a confirmed reservation will result in 
> automatic cancellation of your entire itinerary.
>
>
> Dangerous Goods in Checked or Carry-on Baggage
>
> Dangerous goods are items which can pose a significant risk to health, 
> safety, or property when transported by air.  During flight, a wide 
> variety of temperature and pressure changes may cause a can or bottle 
> to leak, ignite or release toxic fumes. If you have any questions 
> concerning what is or is not permitted in your baggage, please consult 
> an American or American Eagle agent or visit us at www.AA.com.
>
>
>
> NRID: 1313153548461719304336300               
>
> ------=_Part_20757_87778.1019089964266
> Content-Type: text/html
> Content-Transfer-Encoding: quoted-printable
>
>
>
>
>
>
> <html>
> <head>
>
>   <title>AA eTicket</title>
> <meta http-equiv=3D"Content-Type" content=3D"text/html; 
> charset=3Diso-8859-=
> 1">
> </head>
>
> <body bgcolor=3D"#FFFFFF" text=3D"#000000" link=3D"#003399" 
> vlink=3D"#ff000=
> 0">
> <table width=3D"764" border=3D"0">
>   <tr>=20
>     <td width=3D"1">&nbsp;</td>
>     <td width=3D"866"><img 
> src=3D"http://images.appriss.com/amair/EticketBa=
> nner.jpg" width=3D"731" height=3D"83" usemap=3D"#Map2" 
> border=3D"0"></td>
>     <td rowspan=3D"2" width=3D"10">&nbsp;</td>
>   </tr>
>   <tr>=20
>     <td valign=3D"top" width=3D"1">&nbsp;</td>
>     <td valign=3D"top" width=3D"866">=20
>       <table width=3D"88%" border=3D"0">
>         <tr>=20
>           <td rowspan=3D"5" width=3D"17%" valign=3D"top"><img 
> src=3D"http:/=
> /images.appriss.com/amair/Menu.jpg" width=3D"122" height=3D"360" 
> usemap=3D"=
> #Map3" border=3D"0">=20
>             <map name=3D"Map3">=20
>               <area shape=3D"rect" coords=3D"2,302,119,321" 
> href=3D"http://=
> www.aa.com/content/travelInformation/travelHelp/mapsWeatherCityInfo.jhtml"
> >
>               <area shape=3D"rect" coords=3D"2,277,117,301" 
> href=3D"http://=
> www.aavacations.com" target=3D"_blank">
>               <area shape=3D"rect" coords=3D"2,256,119,275" 
> href=3D"http://=
> www.aa.com/apps/AAdvantage/AAdvantageHome.jhtml" target=3D"_blank">
>               <area shape=3D"rect" coords=3D"4,218,119,253" 
> href=3D"http://=
> aa.com/apps/travelInformation/TravelInformationHome.jhtml" 
> target=3D"_blank=
> ">
>               <area shape=3D"rect" coords=3D"4,176,119,215" 
> href=3D"http://=
> www.aa.com/content/customerService/baggage/main.jhtml" 
> target=3D"_blank">
>               <area shape=3D"rect" coords=3D"4,137,119,174" 
> href=3D"http://=
> american.wwte.com/pubspec/scripts/eap.asp?goto=3Deta&eapid=3D0-30002&" 
> targ=
> et=3D"_blank">
>               <area shape=3D"rect" coords=3D"4,96,119,135" 
> href=3D"http://a=
> a.com/apps/netSAAver/NetSAAverHome.jhtml" target=3D"_blank">
>               <area shape=3D"rect" coords=3D"2,71,117,93" 
> href=3D"http://pl=
> ato.wcities.com/americanairlines/index.html" target=3D"_blank">
>               <area shape=3D"rect" coords=3D"2,31,117,59" 
> href=3D"http://aa=
> .com/apps/travelInformation/FSN.jhtml" target=3D"_blank">
>               <area shape=3D"rect" coords=3D"1,1,118,25" 
> href=3D"http://www=
> .aa.com" target=3D"_blank">
>             </map>
>             <br>
>             <br>
>             <font face=3D"Arial, Helvetica, sans-serif" 
> color=3D"#003399"><=
> br>
>             </font>=20
>           </td>
>           <td width=3D"30%"><font face=3D"Arial, Helvetica, sans-serif" 
> siz=
> e=3D"3" color=3D"#000066"><b><font color=3D"#003399">SUZANNE M 
> SKINNER</fon=
> t></b></font></td>
>           <td width=3D"35%"><img 
> src=3D"http://images.appriss.com/amair/act=
> ionstab.gif" width=3D"123" height=3D"19">=20
>             <table width=3D"80%" border=3D"2" bordercolor=3D"#000066">
>               <tr>=20
>                 <td valign=3D"top"><font face=3D"Arial, Helvetica, 
> sans-ser=
> if" color=3D"#003399" size=3D"1"><img 
> src=3D"http://images.appriss.com/amai=
> r/arrow.gif" width=3D"6" height=3D"9"><a 
> href=3D"http://aa.com/apps/travelI=
> nformation/FSN.jhtml">=20
>                   Notify me of flight delays or 
> cancellations</a></font></t=
> d>
>               </tr>
>             </table>
>           </td>
>           <td rowspan=3D"5" valign=3D"top" colspan=3D"3" 
> width=3D"25%">=20
>             <img 
> src=3D"http://images.appriss.com/amair/hotdealstab.gif"; wi=
> dth=3D"91" height=3D"19">
>             <table width=3D"100%" border=3D"2" bordercolor=3D"#000066">
>               <tr>=20
>                 <td height=3D"98">
>                   <div align=3D"center"><a 
> href=3D"http://www.alamo.com/Hot=
> Deals/Template.asp?msg=3Dspl_american_airlines_email"><img 
> src=3D"http://im=
> ages.appriss.com/amair/alamo.gif" width=3D"70" height=3D"70" 
> border=3D"0"><=
> /a></div>
>                 </td>
>               </tr>
>             </table>
>           </td>
>         </tr>
>        =20
>           <tr>=20
>             <td width=3D"30%"><img 
> src=3D"http://images.appriss.com/amair/s=
> ecurityValid.gif" width=3D"217" height=3D"37"></td>
>             <td width=3D"28%" valign=3D"top">&nbsp; </td>
>           </tr>
>         <tr>=20
>           <td width=3D"30%">=20
>             <p><font face=3D"Arial, Helvetica, sans-serif" size=3D"2" 
> color=
> =3D"#000000">Date=20
>               of Issue: 17APR02<br>
>               Record Locator: CCEYHF  </font></p>
>            =20
>               <p><font face=3D"Arial, Helvetica, sans-serif" 
> color=3D"#0033=
> 99" size=3D"1"><img src=3D"http://images.appriss.com/amair/arrow.gif"; 
> width=
> =3D"6" height=3D"9"><a href=3D"#FlightDetails">Itinerary</a></font></p>
>             <p><font face=3D"Arial, Helvetica, sans-serif" 
> color=3D"#003399=
> " size=3D"1"><img src=3D"http://images.appriss.com/amair/arrow.gif"; 
> width=
> =3D"6" height=3D"9"><a href=3D"#Receipt">Receipt</a></font></p>
>           </td>
>                         =20
>               <td width=3D"28%" valign=3D"middle"><img 
> src=3D"http://images=
> .appriss.com/amair/SpecialNotice.gif" width=3D"123" height=3D"19">=20
>                 <table width=3D"100%" border=3D"2" 
> bordercolor=3D"#000066">
>                   <tr>=20
>                     <td bordercolor=3D"#000066"><font face=3D"Arial, 
> Helvet=
> ica, sans-serif" color=3D"#003399" size=3D"1">
>                      =20
>                         <img 
> src=3D"http://images.appriss.com/amair/arrow.g=
> if" width=3D"6" height=3D"9">
>                         <a href=3D"#FareNotice"> Fare 
> Notice</a></font><br>=
> <br>
>                      =20
>                      =20
>                     </td>
>                   </tr>
>                 </table>
>               </td>
>                =20
>         </tr>
>         <tr>=20
>           <td colspan=3D"2">=20
>             <p>&nbsp;</p>
>           </td>
>         </tr>
>         <tr>=20
>           <td colspan=3D"2" valign=3D"top">=20
>             <table width=3D"100%" border=3D"0" bordercolor=3D"#000066">
>               <tr>=20
>                 <td><font size=3D"2" color=3D"#000000" face=3D"Verdana, 
> Ari=
> al, Helvetica, sans-serif">** VALID FOR SECURITY ENTRANCE WITH PHOTO 
> I.D. *=
> *<br><br>Thank you for choosing American Airlines/American 
> Eagle.&nbsp;&nbs=
> p;<br><br>This is your receipt and itinerary for your electronic 
> ticket.&nb=
> sp;&nbsp;If not checking luggage,  simply proceed to your departure 
> gate.&n=
> bsp;&nbsp;Due to heightened security measures, you must present THIS 
> electr=
> onic ticket receipt or boarding pass at the screening security 
> checkpoint i=
> n order to proceed to your gate. At time of check-in you will be 
> required  =
> to present a government-issued photo ID.&nbsp;&nbsp;If a credit card 
> was us=
> ed to pay for this transaction, you will also be required to present 
> that c=
> redit card.&nbsp;&nbsp;<br><br>Please print and retain this document 
> throug=
> hout your trip.&nbsp;&nbsp;Electronic tickets are NOT 
> TRANSFERABLE.&nbsp;&n=
> bsp; This ticket will expire one year from date of issue except as 
> otherwis=
> e provided by the applicable fare rule(s).<br><br>THIS E-MAIL ADDRESS 
> IS NO=
> N-RETURNABLE AND WILL NOT ACCOMMODATE  REPLIES.&nbsp;&nbsp;<br><br>If 
> you a=
> re traveling internationally, please ensure that you have the proper 
> docume=
> ntation.</font></td>
>               </tr>
>             </table>
>           </td>
>         </tr>
>        =20
>             <tr>=20
>               <td colspan=3D"6" valign=3D"top"> <img 
> src=3D"http://images.a=
> ppriss.com/amair/FlightDetails.gif" width=3D"228" height=3D"23"><a 
> name=3D"=
> FlightDetails"></a>=20
>                 <table width=3D"82%" border=3D"2" 
> bordercolor=3D"#003399" b=
> gcolor=3D"#FFFFFF">
>                   <tr>=20
>                     <td height=3D"100%">=20
>                       <table width=3D"100%" border=3D"0">
>                        =20
>                        =20
>                            =20
>                             <tr>
>                               <td width=3D"11%" 
> bgcolor=3D"#D3E3EB"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1">Date:</font></b=
>> </td>
>                               <td colspan=3D"2" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">26APR - FRIDAY   </font></div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1">Flight=20
>                                 :</font></b></td>
>                               <td colspan=3D"2" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font size=3D"1" 
> face=
> =3D"Verdana, Arial, Helvetica, sans-serif">AMERICAN AIRLINES        
> </font>=
> </div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1">4128    </font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font size=3D"1" 
> face=
> =3D"Verdana, Arial, Helvetica, sans-serif"></font></div>
>                               </td>
>                               <td bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#D3E3EB"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1">Departure:</fon=
> t></b></td>
>                               <td colspan=3D"2" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">RICHMOND                      
> </fo=
> nt></div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">11:48 AM</font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1">Arrival:</font>=
> </b></td>
>                               <td colspan=3D"2" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">CHICAGO OHARE                 
> </fo=
> nt></div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">12:58 PM</font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                            =20
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#D3E3EB"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1">Operated 
> By:</f=
> ont></b></td>
>                               <td colspan=3D"5" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">OPERATED BY AMERICAN 
> EAGLE</font><=
> /div>
>                              =20
>                             </tr>
>                            =20
>                            =20
>                                 <tr>=20
>                                   <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"><b>=
> <font face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1"></font></b>=
> </td>
>                                   <td colspan=3D"5" 
> bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> face=3D"Verda=
> na, Arial, Helvetica, sans-serif" size=3D"1">MS SUZANNE 
> SKINNER            =
> </font></div>
>                                   </td>
>                                </tr>
>                                <tr>
>                                   <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"></t=
> d>
>                                   <td width=3D"3%" 
> bgcolor=3D"#E9F1F5"></td=
>>
>                                   <td width=3D"13%" 
> bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> face=3D"Verda=
> na, Arial, Helvetica, sans-serif" size=3D"1">SEAT 16A </font></div>
>                                   </td>
>                                   <td width=3D"12%" 
> bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> size=3D"1" fa=
> ce=3D"Verdana, Arial, Helvetica, sans-serif">COACH</font></div>
>                                   </td>
>                                   <td width=3D"32%" 
> bgcolor=3D"#E9F1F5"><fo=
> nt face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1"></font></td>
>                                   <td bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> face=3D"Verda=
> na, Arial, Helvetica, sans-serif" size=3D"1"></font></div>
>                                   </td>
>                                  =20
>                                 </tr>
>                            =20
>             =09           =20
>             =09       =20
>
>                             <!-- 26APR --><tr><td colspan=3D"6" 
> bgcolor=3D"=
> #EADCC4"><hr></td></tr>
>                                =20
>                             <tr>
>                               <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1">Date:</font></b=
>> </td>
>                               <td colspan=3D"2" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">26APR - FRIDAY   </font></div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#D3E3EB"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1">Flight=20
>                                 :</font></b></td>
>                               <td colspan=3D"2" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font size=3D"1" 
> face=
> =3D"Verdana, Arial, Helvetica, sans-serif">AMERICAN AIRLINES        
> </font>=
> </div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1">1828    </font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font size=3D"1" 
> face=
> =3D"Verdana, Arial, Helvetica, sans-serif"></font></div>
>                               </td>
>                               <td bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1">Departure:</fon=
> t></b></td>
>                               <td colspan=3D"2" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">CHICAGO OHARE                 
> </fo=
> nt></div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">2:11 PM</font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td bgcolor=3D"#E9F1F5">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                             <tr>=20
>                               <td width=3D"11%" 
> bgcolor=3D"#D3E3EB"><b><fon=
> t face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1">Arrival:</font>=
> </b></td>
>                               <td colspan=3D"2" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">OTTAWA ON                     
> </fo=
> nt></div>
>                               </td>
>                               <td width=3D"12%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Verdana, =
> Arial, Helvetica, sans-serif" size=3D"1">5:00 PM</font></div>
>                               </td>
>                               <td width=3D"32%" bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                               <td bgcolor=3D"#D3E3EB">=20
>                                 <div align=3D"left"><font 
> face=3D"Arial, He=
> lvetica, sans-serif" size=3D"1"></font></div>
>                               </td>
>                              =20
>                             </tr>
>                            =20
>                            =20
>                                 <tr>=20
>                                   <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"><b>=
> <font face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1"></font></b>=
> </td>
>                                   <td colspan=3D"5" 
> bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> face=3D"Verda=
> na, Arial, Helvetica, sans-serif" size=3D"1">MS SUZANNE 
> SKINNER            =
> </font></div>
>                                   </td>
>                                </tr>
>                                <tr>
>                                   <td width=3D"11%" 
> bgcolor=3D"#E9F1F5"></t=
> d>
>                                   <td width=3D"3%" 
> bgcolor=3D"#E9F1F5"></td=
>>
>                                   <td width=3D"13%" 
> bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> face=3D"Verda=
> na, Arial, Helvetica, sans-serif" size=3D"1">SEAT 9B  </font></div>
>                                   </td>
>                                   <td width=3D"12%" 
> bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> size=3D"1" fa=
> ce=3D"Verdana, Arial, Helvetica, sans-serif">COACH</font></div>
>                                   </td>
>                                   <td width=3D"32%" 
> bgcolor=3D"#E9F1F5"><fo=
> nt face=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1"></font></td>
>                                   <td bgcolor=3D"#E9F1F5">=20
>                                     <div align=3D"left"><font 
> face=3D"Verda=
> na, Arial, Helvetica, sans-serif" size=3D"1"></font></div>
>                                   </td>
>                                  =20
>                                 </tr>
>                            =20
>             =09           =20
>             =09       =20
>             =09       =20
>                       </table>
>                     </td>
>                   </tr>
>                 </table>
>        =20
>         <tr>
>           <td colspan=3D"6">
>             <div align=3D"left"><br>
>               <font face=3D"Arial, Helvetica, sans-serif" 
> color=3D"#003399"=
>  size=3D"1"><a 
> href=3D"http://american.wwte.com/pubspec/scripts/eap.asp?got=
> o=3Dhotlaunch&eapid=3D0"><img 
> src=3D"http://images.appriss.com/amair/BookYH=
> .jpg" width=3D"123" height=3D"22" border=3D"0"></a>=20
>               <a 
> href=3D"http://american.wwte.com/pubspec/scripts/eap.asp?g=
> oto=3Dcarlaunch&eapid=3D0"><img 
> src=3D"http://images.appriss.com/amair/Rent=
> ACar.jpg" width=3D"123" height=3D"22" border=3D"0"></a>=20
>               </font><br>
>               <br>
>           </td>
>         </tr>
>         <tr>=20
>           <td colspan=3D"6" valign=3D"top"> <img 
> src=3D"http://images.appri=
> ss.com/amair/Receipt.gif" width=3D"229" height=3D"18"><a 
> name=3D"Receipt"><=
> /a>   =20
>             <table width=3D"82%" border=3D"2" bordercolor=3D"#003399">
>               <tr> <td height=3D"100%">=20
>                 <table width=3D"100%" border=3D"0">               =20
>                   <tr>
>                  =20
>     =09            <td width=3D30% >
>     =09            <table width=3D100% border=3D"0" cellspacing=3D"0">
>     =09             =20
>     =09=09          <tr bgcolor=3D"#CFEAC8">
>     =09=09            <td width=3D100% height=3D"30" align=3DLEFT><font 
> fac=
> e=3D"Verdana, Arial, Helvetica, sans-serif" 
> size=3D"1"><b>PASSENGER</b></fo=
> nt>
>     =09=09            </td>
>     =09=09           =20
>                        =20
>     =09=09          </tr>
>     =09=09          <tr bgcolor=3D"#EBF7E8">
>     =09=09=09          <td width=3D100% align=3DLEFT><font 
> face=3D"Verdana,=
>  Arial, Helvetica, sans-serif" size=3D"1">MS SUZANNE SKINNER</font>
>     =09=09=09          </td>
>     =09=09=09         =20
>     =09=09=09        </tr>
>     =09            </table>
>     =09           =20
>     =09            </td>
>     =09           =20
>
>     =09            <td width=3D20% >
>     =09            <table width=3D100% border=3D"0" cellspacing=3D"0">
>     =09             =20
>     =09=09          <tr bgcolor=3D"#CFEAC8">
>     =09=09            <td width=3D100% height=3D"30" align=3DLEFT><font 
> fac=
> e=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1"><b>TICKET 
> NUMBER</b>=
> </font>
>     =09=09            </td>
>     =09=09           =20
>                        =20
>     =09=09          </tr>
>     =09=09          <tr bgcolor=3D"#EBF7E8">
>     =09=09=09          <td width=3D100% align=3DLEFT><font 
> face=3D"Verdana,=
>  Arial, Helvetica, sans-serif" size=3D"1">0012138522755</font>
>     =09=09=09          </td>
>     =09=09=09         =20
>     =09=09=09        </tr>
>     =09            </table>
>     =09           =20
>     =09            </td>
>     =09           =20
>
>     =09            <td width=3D >
>     =09            <table width=3D100% border=3D"0" cellspacing=3D"0">
>     =09             =20
>     =09=09          <tr bgcolor=3D"#CFEAC8">
>     =09=09            <td width=3D100% height=3D"30" 
> align=3DRIGHT><font fa=
> ce=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1"><b>FARE-
> CAD</b></fo=
> nt>
>     =09=09            </td>
>     =09=09           =20
>                        =20
>     =09=09          </tr>
>     =09=09          <tr bgcolor=3D"#EBF7E8">
>     =09=09=09          <td width=3D100% align=3DRIGHT><font 
> face=3D"Verdana=
> , Arial, Helvetica, sans-serif" size=3D"1">829.00</font>
>     =09=09=09          </td>
>     =09=09=09         =20
>     =09=09=09        </tr>
>     =09            </table>
>     =09           =20
>     =09            </td>
>     =09           =20
>
>     =09            <td width=3D >
>     =09            <table width=3D100% border=3D"0" cellspacing=3D"0">
>     =09             =20
>     =09=09          <tr bgcolor=3D"#CFEAC8">
>     =09=09            <td width=3D100% height=3D"30" 
> align=3DRIGHT><font fa=
> ce=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1"><b>TRANS 
> TAX</b></f=
> ont>
>     =09=09            </td>
>     =09=09           =20
>                        =20
>     =09=09          </tr>
>     =09=09          <tr bgcolor=3D"#EBF7E8">
>     =09=09=09          <td width=3D100% align=3DRIGHT><font 
> face=3D"Verdana=
> , Arial, Helvetica, sans-serif" size=3D"1">20.95</font>
>     =09=09=09          </td>
>     =09=09=09         =20
>     =09=09=09        </tr>
>     =09            </table>
>     =09           =20
>     =09            </td>
>     =09           =20
>
>     =09            <td width=3D >
>     =09            <table width=3D100% border=3D"0" cellspacing=3D"0">
>     =09             =20
>     =09=09          <tr bgcolor=3D"#CFEAC8">
>     =09=09            <td width=3D100% height=3D"30" 
> align=3DRIGHT><font fa=
> ce=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1"><b>OTHER 
> TAXES</b><=
> /font>
>     =09=09            </td>
>     =09=09           =20
>                        =20
>     =09=09          </tr>
>     =09=09          <tr bgcolor=3D"#EBF7E8">
>     =09=09=09          <td width=3D100% align=3DRIGHT><font 
> face=3D"Verdana=
> , Arial, Helvetica, sans-serif" size=3D"1">15.07</font>
>     =09=09=09          </td>
>     =09=09=09         =20
>     =09=09=09        </tr>
>     =09            </table>
>     =09           =20
>     =09            </td>
>     =09           =20
>
>     =09            <td width=3D >
>     =09            <table width=3D100% border=3D"0" cellspacing=3D"0">
>     =09             =20
>     =09=09          <tr bgcolor=3D"#CFEAC8">
>     =09=09            <td width=3D100% height=3D"30" 
> align=3DRIGHT><font fa=
> ce=3D"Verdana, Arial, Helvetica, sans-serif" size=3D"1"><b>TICKET 
> TOTAL</b>=
> </font>
>     =09=09            </td>
>     =09=09           =20
>                        =20
>     =09=09          </tr>
>     =09=09          <tr bgcolor=3D"#EBF7E8">
>     =09=09=09          <td width=3D100% align=3DRIGHT><font 
> face=3D"Verdana=
> , Arial, Helvetica, sans-serif" size=3D"1">865.02</font>
>     =09=09=09          </td>
>     =09=09=09         =20
>     =09=09=09        </tr>
>     =09            </table>
>     =09           =20
>     =09            </td>
>     =09           =20
>                   <tr bgcolor=3D"#CFEAC8">
>                     <td align=3D"left" colspan=3D"10"><font 
> face=3D"Verdana=
> , Arial, Helvetica, sans-serif" size=3D"1"><b>Additional Charges or 
> Fees: <=
> /b>0.00</font></td>
>                    =20
>                   </tr>
>                   <tr bgcolor=3D"#EADCC4" height=3D"20">
>                     <td align=3D"left" colspan=3D"5"><font 
> face=3D"Verdana,=
>  Arial, Helvetica, sans-serif" size=3D"1"><b>Payment Type: </b>Master 
> Card =
> XXXXXXXXXXXX4367</font></td>
>                     <td align=3D"right"><font face=3D"Verdana, Arial, 
> Helve=
> tica, sans-serif" size=3D"1"><b>Total: </b>$865.02</font></td>
>                    =20
>                   </tr>
>                 </table></td>
>               </tr>              =20
>             </table>
>           </td>
>         </tr>
>         <tr>=20
>           <td colspan=3D"6" valign=3D"top">=20
>             <div align=3D"left"></div>
>             <table width=3D"82%" border=3D"0" height=3D"555">=20
>              =20
>              =20
>                 <tr>
>                   <td width=3D"526" align=3D"center">=20
>                     <div align=3D"center">=20
>                       <p align=3D"left">&nbsp;</p>
>                       <p align=3D"left"><font face=3D"Verdana, Arial, 
> Helve=
> tica, sans-serif" size=3D"2"><a name=3D"FareNotice"></a>You may have 
> purcha=
> sed a "Special Fare" and certain restrictions apply.
> Some fares are NON-REFUNDABLE. If the fare allows changes, a fee may be
> assessed for the change.</font></p>
>                       <p align=3D"left">&nbsp;</p>
>                     </div>
>                   </td>
>                 </tr>
>              =20
>              =20
>               <tr>
>                 <td width=3D"526" align=3D"center">
>                   <div align=3D"center">
>                     <p align=3D"left">&nbsp;</p>
>                     <p align=3D"left"><font face=3D"Verdana, Arial, 
> Helveti=
> ca, sans-serif" size=3D"2">
>                    =20
>                     </font></p>
>                   </div>
>                 </td>
>               </tr>
>               <tr>
>                 <td width=3D"526" align=3D"center">
>                   <div align=3D"center">
>                     <p align=3D"left">&nbsp;</p>
>                     <p align=3D"left"><font face=3D"Verdana, Arial, 
> Helveti=
> ca, sans-serif" size=3D"2">AMERICAN AIRLINES/AMERICAN EAGLE NEW 
> SECURITY PR=
> OCEDURES New FAA requirements to enhance security mandate that 
> customers ar=
> e allowed one carry-on bag plus one personal item 
> onboard.&nbsp;&nbsp;Perso=
> nal items include the following: purses, briefcases 
> and&nbsp;&nbsp;laptop c=
> omputers.&nbsp;&nbsp;To learn more about these and other security 
> requireme=
> nts, please log on to&nbsp;&nbsp;http://www.aa.com.<br><br>To change 
> your r=
> eservation, please call 1-800-433-7300 and refer to your record 
> locator.<br=
>> <br>Visit&nbsp;&nbsp;http://www.aa.com&nbsp;&nbsp;to simplify your 
>> upcomin=
> g trip.&nbsp;&nbsp;Register for flight status notification 
> at&nbsp;&nbsp; h=
> ttp://www.aa.com/notify&nbsp;&nbsp;to receive gate, baggage, and 
> schedule i=
> nformation via your phone, PDA, pager or email.&nbsp;&nbsp; Review the 
> late=
> st tips, guidelines, news and requirements in the Travel Information 
> Center=
>  section,&nbsp;&nbsp;http://www.aa.com/travelinfo.<br><br>Now you can 
> use y=
> our miles to book the most popular AAdvantage travel award online, just 
> cli=
> ck the award booking link on http://www.aa.com/aadvantage.</font></p>
>                   </div>
>                 </td>
>               </tr>
>               <tr>
>                 <td width=3D"526" align=3D"center">
>                   <div align=3D"center">
>                     <p align=3D"left">&nbsp;</p>
>                     <p align=3D"left"><font face=3D"Verdana, Arial, 
> Helveti=
> ca, sans-serif" size=3D"1">NRID: 1313153548461719304336300</font></p>
>                     <p align=3D"left">&nbsp;</p>
>                   </div>
>                 </td>
>               </tr>
>              =20
>                 <tr>=20
>                   <td width=3D"526" height=3D"18" align=3D"left" 
> valign=3D"=
> middle">=20
>                     <p align=3D"center">&nbsp;</p>
>                     <p align=3D"center"><font face=3D"Verdana" 
> size=3D"1"><=
> b><a name=3D"terms"></a>Terms=20
>                       and Conditions </b></font></p>
>                     <p align=3D"center">&nbsp;</p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" height=3D"173" align=3D"left" 
> valign=3D=
> "top">=20
>                     <p align=3D"left"><font face=3D"Verdana" 
> size=3D"1"><b>=
> <a name=3D"incorporated"></a>Notice=20
>                       of Incorporated Terms<br>
>                       </b>Transportation to be provided between points 
> in t=
> he U.S.=20
>                       (including its overseas territories and 
> possessions) =
> is subject=20
>                       to the individual terms of the transporting air 
> carri=
> ers.=20
>                       These terms are incorporated herein by reference, 
> and=
>  are=20
>                       made part of the contract of carriage between the 
> air=
> line=20
>                       and the passenger.</font></p>
>                     <p align=3D"left"><font face=3D"Verdana" 
> size=3D"1">Inc=
> orporated terms=20
>                       may include but are not restricted to:<br>
>                       (1) Limits on liability for personal injury or 
> death.=
>  (2)=20
>                       Limits on liability for baggage, including 
> fragile or=
>  perishable=20
>                       goods and availability of excess valuation 
> coverage. =
> (3) Claims=20
>                       restrictions, including time periods in which 
> passeng=
> ers must=20
>                       file a claim or bring an action against the 
> carrier. =
> (4) Rights=20
>                       of the air carrier to change the terms of the 
> contrac=
> t. (5)=20
>                       Rules on reconfirmation of reservations, check-in 
> tim=
> es, and=20
>                       refusal to carry. (6) Rights of the air carrier 
> and l=
> imits=20
>                       on liability for delay or failure to perform 
> service,=
>  including=20
>                       schedule changes, substitution of alternative air 
> car=
> riers=20
>                       or aircraft or rerouting. (7) This document is 
> good f=
> or carriage=20
>                       for one year from date of issue, except as 
> otherwise =
> provided=20
>                       in this document, in carrier's tariffs, 
> conditions of=
>  carriage,=20
>                       or related regulations.</font></p>
>                     <p align=3D"left"><font face=3D"Verdana" 
> size=3D"1">You=
>  can obtain=20
>                       additional information on items 1 through 7 above 
> at =
> any U.S.=20
>                       location where the transporting air carrier's 
> tickets=
>  are=20
>                       sold. You have the right to inspect the full text 
> of =
> each=20
>                       transportation air carrier's terms at its airport 
> and=
>  city=20
>                       ticket offices. You also have the right, upon 
> request=
> , to=20
>                       receive free of charge the full text of the 
> applicabl=
> e terms=20
>                       incorporated by reference from each of the 
> transporti=
> ng air=20
>                       carriers. Information on ordering the full text 
> of ea=
> ch air=20
>                       carrier's terms is available at any U.S. location 
> whe=
> re the=20
>                       air carrier's tickets are sold. Foreign air 
> transport=
> ation=20
>                       is governed by applicable tariffs on file with 
> the U.=
> S. and=20
>                       other governments.</font></p>
>                     <p align=3D"left"><font face=3D"Verdana" 
> size=3D"1"><br=
>>
>                       </font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" align=3D"left" valign=3D"top">=20
>                     <p><font face=3D"Verdana" size=3D"1"><b><a 
> name=3D"bagg=
> age"></a>Notice=20
>                       of Baggage Liability Limitations</b></font><font 
> size=
> =3D"1"><br>
>                       <font face=3D"Verdana">Liability for loss, delay, 
> or =
> damage=20
>                       to baggage is limited as follows unless a higher 
> valu=
> e is=20
>                       declared in advance and additional charges are 
> paid:<=
> br>
>                       (1) for travel wholly between U.S. points, to 
> $2500 p=
> er passenger=20
>                       on most carriers (a few have lower limits); (2) 
> for m=
> ost international=20
>                       travel (including domestic portions of 
> international =
> journeys),=20
>                       to approximately $9.07 per pound ($20.00 per 
> kilo</fo=
> nt><font size=3D"1"><font face=3D"Verdana">)</font></font><font 
> face=3D"Ver=
> dana">=20
>                       for checked baggage and $400 per passenger for 
> unchec=
> ked baggage.=20
>                       Pursuant to American's (and American Eagle's) 
> tariff =
> regulations,=20
>                       the weight of each piece of checked baggage will 
> be d=
> eemed=20
>                       to be the maximum acceptable weight for the 
> passenger=
> 's destination,=20
>                       unless the actual weight has been [stated on the 
> pass=
> enger=20
>                       ticket]. This creates a maximum liability for 
> interna=
> tional=20
>                       travel to or from a U.S. point of $634.90 per 
> piece o=
> f checked=20
>                       baggage. This liability limit may be lower for 
> additi=
> onal=20
>                       pieces or where the passenger utilizes connecting 
> car=
> riers.=20
>                       Excess valuation may not be declared on certain 
> types=
>  of articles.<br>
>                       CARRIERS ASSUME NO RESPONSIBILITY OR LIABILITY 
> FOR FR=
> AGILE=20
>                       OR PERISHABLE ARTICLES. AMERICAN (AMERICAN EAGLE) 
> ASS=
> UMES=20
>                       NO RESPONSIBILITY OR LIABILITY FOR JEWELRY, CASH, 
> CAM=
> ERAS,=20
>                       VIDEO AND ELECTRONIC EQUIPMENT, SILVERWARE, 
> NEGOTIABL=
> E PAPERS,=20
>                       SECURITIES, BUSINESS DOCUMENTS, SAMPLES, 
> PAINTINGS, A=
> NTIQUES,=20
>                       ARTIFACTS, MANUSCRIPTS, FURS, IRREPLACEABLE BOOKS 
> OR =
> PUBLICATIONS=20
>                       OR SIMILAR VALUABLES CONTAINED IN CHECKED OR 
> UNCHECKE=
> D BAGGAGE.<br>
>                       These items as well as medication and 
> prescriptions s=
> hould=20
>                       be carried personally by you. American (American 
> Eagl=
> e) assumes=20
>                       no responsibility or liability for baggage 
> carried in=
>  the=20
>                       passenger compartment of the aircraft on flights 
> whol=
> ly between=20
>                       U.S. points. Baggage is designed to protect the 
> conte=
> nts.=20
>                       Scratches, nicks, or cuts may appear despite care 
> in =
> handling.=20
>                       Baggage should be locked. Checked baggage must 
> have t=
> he passenger's=20
>                       name on the outside. American does not assume 
> liabili=
> ty for=20
>                       normal wear and tear to baggage. Further 
> information =
> may be=20
>                       obtained from the carrier.<br>
>                       <br>
>                       <br>
>                       </font></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" align=3D"left" valign=3D"top">=20
>                     <p><font face=3D"Verdana" 
> size=3D"1"><b>Notice</b></fon=
> t><font size=3D"1"><br>
>                       <font face=3D"Verdana">If the passenger's journey 
> inv=
> olves an=20
>                       ultimate destination or stay in a country other 
> than =
> the country=20
>                       of departure, the Warsaw Convention, and special 
> cont=
> racts of=20
>                       carriage embodied in applicable tariffs, will 
> govern =
> and,=20
>                       in most cases, will limit the liability of 
> carriers f=
> or death=20
>                       or personal injury and in respect of loss or 
> damage t=
> o baggage.=20
>                       See also notice headed &quot;Advice to 
> International =
> Passengers=20
>                       on Limitations of Liability&quot; contained on 
> your t=
> icket=20
>                       for such international travel and the Notice of 
> Bagga=
> ge Liability=20
>                       Limitations contained herein.<br>
>                       <br>
>                       <br>
>                       </font></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" align=3D"left" valign=3D"top">=20
>                     <p><font face=3D"Verdana" size=3D"1"><b><a 
> name=3D"over=
> booking"></a>Notice=20
>                       - Overbooking of Flights</b></font><font 
> size=3D"1"><=
> br>
>                       <font face=3D"Verdana">We overbook. If a flight 
> is ov=
> erbooked,=20
>                       no one will be denied a seat until airline 
> personnel =
> first=20
>                       ask for volunteers willing to give up their 
> reservati=
> on in=20
>                       exchange for payment of the airline's choosing. 
> If th=
> ere are=20
>                       not enough volunteers, the airline will deny 
> boarding=
>  to other=20
>                       persons in accordance with its particular 
> boarding pr=
> iority.=20
>                       If we deny you boarding due to an oversale, and 
> you h=
> ave checked=20
>                       in at the gate at least 15 minutes before 
> scheduled d=
> eparture,=20
>                       with few exceptions, we compensate you. The 
> complete =
> rules=20
>                       for payment of compensation and each airline's 
> boardi=
> ng priorities=20
>                       are available at all airport ticket counters and 
> boar=
> ding=20
>                       locations. <br>
>                       SOME AIRLINES DO NOT APPLY THESE CONSUMER 
> PROTECTIONS=
>  TO TRAVEL=20
>                       FROM SOME FOREIGN COUNTRIES. ALTHOUGH OTHER 
> CONSUMER =
> PROTECTIONS=20
>                       MAY BE AVAILABLE. CHECK WITH THE AIRLINE OR YOUR 
> TRAV=
> EL AGENT.<br>
>                       <br>
>                       <br>
>                       </font></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" align=3D"left" valign=3D"top">=20
>                     <p><font face=3D"Verdana" size=3D"1"><b><a 
> name=3D"carr=
> iage"></a>Refusal=20
>                       of Carriage</b></font><font size=3D"1"><br>
>                       <font face=3D"Verdana">Carrier reserves the right 
> to =
> refuse=20
>                       carriage to any person who is not able to produce 
> pos=
> itive=20
>                       identification, or who has acquired a ticket in 
> viola=
> tion=20
>                       of applicable law or carrier's tariffs, rules, or 
> reg=
> ulations.=20
>                       Issued by American Airlines, Inc. (or American 
> Eagle)=
> .<br>
>                       <br>
>                       <br>
>                       </font></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" align=3D"left" valign=3D"top">=20
>                     <p><font face=3D"Verdana" size=3D"1"><b><a 
> name=3D"rule=
> "></a>Fifteen=20
>                       Minute Rule</b></font><font size=3D"1"><br>
>                       <font face=3D"Verdana">Passengers who do not 
> claim th=
> eir reservations=20
>                       at the departure gate desk at least 15 minutes 
> prior =
> to scheduled=20
>                       departure time will have their reserved space 
> cancele=
> d, and=20
>                       will not be eligible for denied boarding 
> compensation=
> .<br>
>                       <br>
>                       <br>
>                       </font></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" align=3D"left" valign=3D"top">=20
>                     <p><font face=3D"Verdana" size=3D"1"><b><a 
> name=3D"refu=
> nds"></a>Refunds=20
>                       and Exchanges</b></font><font size=3D"1"><br>
>                       <font face=3D"Verdana">Please cancel your 
> reservation=
>  if there=20
>                       is a change in your travel plans. Failure to 
> cancel a=
>  confirmed=20
>                       reservation will result in automatic cancellation 
> of =
> your=20
>                       entire itinerary.<br>
>                       <br>
>                       <br>
>                       </font></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526" height=3D"96" align=3D"left" 
> valign=3D"=
> top">=20
>                     <p><font face=3D"Verdana" size=3D"1"><b><a 
> name=3D"dang=
> erous"></a>Dangerous=20
>                       Goods in Checked or Carry-on 
> Baggage</b></font><font =
> size=3D"1"><br>
>                       <font face=3D"Verdana">Dangerous goods are items 
> whic=
> h can pose=20
>                       a significant risk to health, safety, or property 
> whe=
> n transported=20
>                       by air. During flight, a wide variety of 
> temperature =
> and pressure=20
>                       changes may cause a can or bottle to leak, ignite 
> or =
> release=20
>                       toxic fumes. If you have any questions concerning 
> wha=
> t is=20
>                       or is not permitted in your baggage, please 
> consult a=
> n American=20
>                       or American Eagle agent or visit us at 
> www.AA.com.</f=
> ont></font></p>
>                   </td>
>                 </tr>
>                 <tr>=20
>                   <td width=3D"526"><font size=3D"1"></font></td>
>                 </tr>   =20
>             </table>
>           </td>
>         </tr>
>       </table>
>     </td>
>   </tr>
> </table>
> <map name=3D"Map2">
>   <area shape=3D"rect" coords=3D"272,0,336,20" 
> href=3D"http://www.aa.com"; t=
> arget=3D"_blank">
>   <area shape=3D"rect" coords=3D"338,-2,404,20" 
> href=3D"http://aa.com/conte=
> nt/customerService/main.jhtml" target=3D"_blank">
>   <area shape=3D"rect" coords=3D"406,0,456,18" 
> href=3D"http://aa.com/conten=
> t/customerService/main.jhtml" target=3D"_blank">
> </map>
> </body>
> </html>
>
> ------=_Part_20757_87778.1019089964266--
>
>
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