A mystery indeed.  I'm going to take a wild guess and say it's a problem with
spamd's uid.  Can you stop spamd, then restart it from the command line as root
using

spamd -c -a -D   [NB: no -d]

And then send yourself/someuser a test message.  See what spamd prints out.
Also check the syslog files for the mail facility, and see if there's any
details in there.  If everything's working, then see how spamd is being started
when it's not from the command line -- is it also being started up as root?
What does the syslog say now?

C

Harold L. Brooks wrote:

HLB>    The whitelist_from, whitelist_to, AWL and blacklist functions are not
HLB> working. Everything else in SA 2.20 seems to work well. These are critical
HLB> features for my users.
HLB>    I have installed SA 2.20 on a RH 6.2 box. Sendmail. There is only one
HLB> "real" user on the system, me. I am also a member of the root group. The
HLB> other users are mail-only users. They have /bin/false as a shell. However,
HLB> they do have home directories.  Their home directories have user.popuser
HLB> permissions. Their mail directories have user.mail permissions. Their
HLB> ~/.spammassassin directories have user.root permissions. At least 0664
HLB> also. I am using spamc/spamd to call SA. spamc is called in procmailrc.
HLB> Parameters for spamc/spamd are -f -u $LOGNAME and -d -c -a respectively. I
HLB> am assuming spamd is running as root.
HLB>    I have placed whitelist_from *.ourdomain.com everywhere. This includes:
HLB> /usr/share/spamassassin/60_whitelist.cf; /etc/mail/spamassassin/local.cf
HLB> and user_prefs; ~/.spamassassin/user_prefs.
HLB>
HLB>    Everything worked like a charm when I configured SA for personal use on my
HLB> account. However, when configured it for sitewide use, whitelisting
HLB> functions do not work. No negative scores, no USER_IN_WHITELIST, no 3 good
HLB> emails then spam city, nothing. I see individual AWL's growing and prefs
HLB> are working except whitlelist. If I didn't know any better I would think it
HLB> has something to do with spam[c|d], /bin/false or permissions on some magic
HLB> file. I scoured the archives. Please help.


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