Thanks for all the help; much appreciated.

Yep, Theo, we're running spamd; will check the
logs (/var/log/messages and /var/log/maillog?)
soonest.

Yep, I know doing the pipe to /dev/null might not
be the best way to handle this, but we are 1) setting
the score to relatively high number (18 right now) and
working it down to a smaller number; the highest we
have seen so far for legit mail is a 9.8 (from a bank
informing a user their statement is available; it had
JavaScript and all HTML content...) so I doubt we
will go lower than 12 or so and 2) we are allowing
people to opt-out (hence my first request) as well.

Thanks all!  Ron


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