Hi, Naveen,
Everyone gets a "node lock error" from time to time. This is something I want
to fix for the next
release. But when I say from time to time, I mean maybe once a year or so. I'm
surprised to hear
that you're getting this error again and again after re-starting the SJ server.
How many users are testing SJ for you right now? I'm curious of this is a
scalability issue. I
doubt that it is, though.
Usually the "node lock" issue means that SJ entered a race condition with
itself--meaning two
users tried to access the same file or folder at the same time. Now, this only
happens if the file
or folder in question is not already in the in-memory cache on the server. The
problem seems to
occur, in fact, when SJ tries to put a particular file/folder into the cache
when it is already in
the process of doing so.
Hopefully this is helpful information for you.
Thanks.
--Rob
--- [EMAIL PROTECTED] wrote:
>
> Dear Robert,
>
> Many thanks for your prompt reply. I am still evaluating the tool and have
> implemented it in one of my project as pilot project.
> I am afraid to write that we are facing lots of problems in terms of
> stability of the Sourcejammer. We are using the licence as attached in the
> snapshot below.(Embedded image moved to file: pic19718.jpg)
>
> We are facing the following problems. (Even if I am logged-in with admin)
>
> Most of the time, I am unable to remove/delete any folder, I get "Unable
> to get Node lock etc" error.
> We are unable to label the files. We get "Unable to get Node lock etc"
> error.
> Sometime, clicking on a folder throws "Unable to get Node lock etc"
> error.
> I found a workarounbd of these problem, I stop apache and delete all
> files from lock dir and restart the apache server, but this sucks.
>
> Please suggest if are wrong somewhere. I have followed the quickstart guide
> for the repository set-up, Our client and servers are on diff machine.
>
> Please please suggest as I have communicated about this tool to my senior
> management.
>
> An early response will be very helpful.
>
> Best Regards,
> Naveen Kr. Verma,
> Xansa (India) Ltd,
> CUG: 2657
> Ph: 91-120-2444123, Ext. 5100
>
>
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