I want to report an external USB drive that does not work with
smartmontools.
The drive is a WD My Book 2GB Mirror Edition configured as a 1GB RAID1
device.
I can't seem to get an exact model number.
OS is Win8.1 Pro x64.
The following is reported by Speccy:
WD My Book USB Device
Manufacturer Western Digital
Form Factor GB/2.5-inch
Heads 16
Cylinders 121,600
Tracks 31,008,000
Sectors 1,953,504,000
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ACS2
Serial Number << REDACTED >>
Firmware Version Number 01.01A01
LBA Size 48-bit LBA
Power On Count 440 times
Power On Time 32.9 days
Speed 7200 RPM
Features S.M.A.R.T., NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface USB (SATA)
Capacity 931 GB
Real size 1,000,198,897,664 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 28 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 200
Worst 200
Threshold 51
Raw Value 0000000000
Status Good
03
Attribute name Spin-Up Time
Real value 2475 ms
Current 170
Worst 168
Threshold 21
Raw Value 00000009AB
Status Good
04
Attribute name Start/Stop Count
Real value 440
Current 100
Worst 100
Threshold 0
Raw Value 00000001B8
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 200
Worst 200
Threshold 140
Raw Value 0000000000
Status Good
07
Attribute name Seek Error Rate
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 32d 22h
Current 99
Worst 99
Threshold 0
Raw Value 0000000316
Status Good
0A
Attribute name Spin Retry Count
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
0B
Attribute name Recalibration Retries
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
0C
Attribute name Device Power Cycle Count
Real value 440
Current 100
Worst 100
Threshold 0
Raw Value 00000001B8
Status Good
C0
Attribute name Power-off Retract Count
Real value 27
Current 200
Worst 200
Threshold 0
Raw Value 000000001B
Status Good
C1
Attribute name Load/Unload Cycle Count
Real value 412
Current 200
Worst 200
Threshold 0
Raw Value 000000019C
Status Good
C2
Attribute name Temperature
Real value 28 °C
Current 115
Worst 107
Threshold 0
Raw Value 000000001C
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C8
Attribute name Write Error Rate / Multi-Zone
Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter I:
File System NTFS
Volume Serial Number A8416472
Size 931 GB
Used Space 170 GB (18%)
Free Space 761 GB (82%)
Everything below this line is from smartmontools.
Using All Info from the drive's context menu gets:
"C:\Program Files\smartmontools\bin\smartctl.exe" -x I:\
smartctl 6.4 2015-06-04 r4109 [x86_64-w64-mingw32-win8.1] (sf-6.4-1)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org
I:\: Unable to read USB device ID
Please specify device type with the -d option.
Use smartctl -h to get a usage summary
Exitcode: 1 (0x01)
Type <return> to exit:
I get the same result if I go to an Admin Command prompt and try -a, -i,
-x, or --identify.
I tried all of the -d usb* options. Still no luck. And I tried -d sat.
Finally I tried adding -T to see whether it would make any difference. It
did not.
At this point it seems safe to assume the drive is unsupported.
--
「女のこが天使じゃない
魔物が半分FIFTY」
ジャングルはいつもハレのちグゥ
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